154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Not a great experience with these guys…
Not a great experience with these guys unfortunately. The first claim we made took 5 weeks to process. All communication was restricted to the app. Price was increased by 15% after 5 months. The PDS (Product Disclosure Statement) is not available in .pdf and only on the app. Additionally the app PDS does not share the details of the $ coverage for each aillment (i.e ticks), making it difficult to compare to alternative insurance providers. I've switched to Budget Direct who were significantly cheaper, provide a detailed PDS in .pdf via email and have both an app chat and call centre for any claims/questions.
Insurer: Fetch
By: Grant Steel
Always great about getting my claims…
Always great about getting my claims through in a timely fashion.
Insurer: MetLife
By: Cindy
Never paid any claims
The claim process is extremely long! It took 2 months to get an explanation back. They always denied the claim because of varies reason. Don’t even try to submit any claim because it will be denied. Worse insurance ever.
Insurer: Pets Best
By: Ponyo
Pets Best really is the best!
My senior cat was diagnosed with osteoarthritis in December 2024. Eight months later, Pets Best continues to reimburse 80% of vet costs for her monthly injections that help manage her pain. I'm grateful to the folks at Pets Best for helping make this new treatment accessible to us!
Insurer: Pets Best
By: Liberty Peralta
Quick turn around time for most…
Quick turn around time for most submissions. Easy to submit claims.
Insurer: Trupanion
By: LD
Professional, friendly and knowledgeable!
Very friendly associate, very knowledgeable and explained very well all the information. Took the time to give the information and explain patiently, not in a rush. Super helpful.
Insurer: Nationwide
By: Litta
prompt and helpful!
prompt and helpful!
Insurer: MetLife
By: Aileen Birkitt
Ease of Communication
Ease of Communication, No Delays . VERY PROFESSIONAL AND HELPFUL! Informative and genuinely caring from all Staff Members who assisted me.
Insurer: Trupanion
By: Waylon
Easy to use website for claims
Easy to use website for claims Payouts quickly
Insurer: Trupanion
By: Niobe
Easy and quick
Easy to submit claims and quick turn around on reimbursement
Insurer: MetLife
By: Diane Meredith