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Katie was very helpful and reassuring in response to my call.
Katie was very helpful and reassuring in response to my call.
Insurer: Trupanion
By:
My dog has been one of the unlucky health wise.
My dog has been one of the unlucky health wise. Trupanion is the reason she is still here happy and healthy bringing immeasurable joy to our family.
Insurer: Trupanion
By:
my only issue was I sent in the invoice for our dog Douglas.
my only issue was I sent in the invoice for our dog Douglas....it was page two (the first page had a kitten information and information on another dog (also covered) who was just getting heart worm preventive meds.....they wanted me to send the whole invoice and proof of payment. Please note the second page with Douglas listed and his allergy shot showed payment of the full bill (over $500.00 by American Express).....I just thought that was a bit odd sending info in for pets that had nothing to do with the claim and also proof of payment which was with the first submission.....just a little different than what I have experienced in the past.
Insurer: Trupanion
By:
Not happy about the sharp increase in my premium over the course of 12 months.
Not happy about the sharp increase in my premium over the course of 12 months. Its easy to blame inflation for rising prices, however, a $21 monthly increase takes a toll on a middle class family like my own. I was forced to raise my deductible to keep my premium at a reasonable rate and I¡¦ll be shopping around to other pet insurance companies moving forward.
Insurer: Trupanion
By:
Plan has lived up to it¡¦s word.
Plan has lived up to it¡¦s word.
Insurer: Trupanion
By:
Quick turn around.
Quick turn around. Easy to use. Polite customer service.
Insurer: Trupanion
By:
Smooth and seamless experience!
Smooth and seamless experience!
Insurer: Trupanion
By:
Submitting a claim was easy to do.
Submitting a claim was easy to do. Keeping us informed of the review process & completion of claim was excellent.
Insurer: Trupanion
By:
They are always helpful and I am very satisfied and Maddy is well cared for
They are always helpful and I am very satisfied and Maddy is well cared for
Insurer: Trupanion
By:
they are very prompt in prossesing claims and making payments way better than people insurance and if they have a question they get ahold of vet and get it answered .
they are very prompt in prossesing claims and making payments way better than people insurance and if they have a question they get ahold of vet and get it answered . you are not in the middle .
Insurer: Trupanion
By: