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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Glad I switched to Trupanion

My dog is 9 years and 9 months old. She was diagnosed in May 2013 with diabetes. She will be on insulin the rest of her life. A 58 day supply of insulin and syringes is $125.99. Trupanion has paid 90% of this cost. The turn around time from the day I send the claim form until I receive reimbursement averages 25 days. Trupanion also covered 90% of the extensive testing that was required to properly regulate her insulin dosage.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

Great service

My first claim for my dog. Faxed in claim and got a fairly quick response considering they had to get all initial paperwork. They covered the bill at 90% after the deductible.

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10

out of 10

Pet Insurance Review

I have been with Trupanion Insurance for about 4 years now and they have been very quick to respond, and very timely and fair in their compensation for claims.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent service

When Sweet Pea's eye was punctured by another cat, my regular vet said she would probably totally lose her eye. But he sent me to a vet eye specialist who told me he believed he could save her eye with immediate surgery, but the cost would be between $2,500 and $3,500. I called Trupanion to make sure it would be covered and to get pre-approval. They expedited the pre-approval and the vet did the surgery right then. He was not only able to save her eye, but also her vision in that eye! However, the clinic would not bill Trupanion directly, so I had to pay the charges up front. That pretty much wiped out my bank account and I still had bills to pay before my retirement check at the end of the month. I called Trupanion to see if they could expedite my refund and they processed my claim as quickly as they could. Thanks to the wonderful people at Trupanion, I was reimbursed in 2-3 days instead of the usual 1-2 weeks! Thank you Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome service.

Very pleased with the prompt review and payment of my claim.

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9

out of 10

Best of the bunch

A few of my friends have other insurers for their dogs, and all have said Trupanion covers so much more and seems easier and better to deal with in general.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is the "king" of pet insurance

I have two papillons which are both insured by Trupanion. Unfortunately, I tend to have bad luck....but I always know they have my back. Recently one of my girls had a very rare tendon avulsion in her hind leg. She needed lots of xrays and an extensive surgery done by a specialist. We used our credit card for the purchases (which was over 2 grand) and within NINE days We had our money back the full 90 percent. Not only have I had great experience on the money side with Trupanion, but I am big on over the phone service. In the five years that I have been with Trupanion, I have NEvER gotten someone rude or that didn't know their stuff. They truly want to help in the best way they can. I feel very secure with my choice of Trupanion years ago and would never change my mind.

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10

out of 10

Fantastic

Trupanion was there every step of the way for us and our dog. They made submission simple and reimbursement came in a timely matter. I would highly reccomend Trupanion to anyone.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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7

out of 10

ACL tear

Everything was great except for the fact that I had to submit the same information 7 times. I have a claim from November that was still pending because when I email and faxed the information to different people at Trupanion it was not added to my profile. I called one more time and asked for the Miriam Keith to confirm that she received my email and then finally the issue was solved. But before that John Norton received my information several times and he never follow up with me.

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10

out of 10

Exceptional customer service!

When we first purchased pet insurance I was skeptical. I figured that we would pay into it for the life of our pet and never use or when we did need it, it would be difficult to collect. The idea of a costly vet bill in our time of need swayed my decision so I decided to sign up and "see what happens". Recently, our 4 year old Rottweiler underwent a surgical repair for a lameness in her leg. At our vets recommendation we opted for a procedure (TPLO) that would allow our dog to return to the standard of life that she had been accustom to. Our vet contacted Trupanion to ensure that the procedure was covered and within hours we were approved and scheduling her surgery date. Once the surgery was completed additional follow ups were required for laser treatments, all covered. We have since completed those follow ups and our pup is on the road to recovery. Aside from paying our initial deductible, all monetary transactions were made between our vet and Trupanion, making it extremely easy for us not having to prepare claims forms and expense lists. In fact, we even received a check for fees paid upfront prior to the approval for the surgery. All of our dealings with Trupanion were very pleasant and you could tell that the people on the other end of the phone have true passion for what they do and a love of animals. I strongly believe that they understand that a pet is not just a pet but a member of your family. I really cannot say enough great things about Trupa

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