Find and read reviews with confidence

When I called about my emergency for my dog, I had a very rude customer service representative. Not only that, I was misinformed when I got the policy. It's not really 90% coverage because medical fees are not covered. So, in actuality, I get about 50 percent coverage for something I'm pay 0 deductible. And my claim took forever. Never again.

Our little 4 month old Lynx, who is the cutest little Brown Tabby ever wasn't eating, drinking and was very lethargic. Two days previously he had diarrhea so the local animal hospital said to bring him in immediately. We only had him for two weeks and his 30 day free trial had barely begun. Trupanion paid our claim immediately with so little hassle, it was WONDERFUL. I wish human insurance was this customer service oriented! It is truly fantastic to know you don't have to make hard decisions when it comes to your loved pets and best friends...having both of our kittens insured is the best thing ever. Thanks Trupanion!

First of all... Trupanion actually cares by calling/emailing to see how my dog is doing. They cover so much and happy to help. Second... who else gives a reduction in price? It was small but much appreciated. I am a responsible pet owner that feels this is just as important as good food.

My poor dog Sampson required major orthopedic surgery on his wrist. Not only was his surgery covered, but so was his medications and bandage changes too. Trupanion has made it so easy to get pre-approval for the surgery, and to submit claims and get my questions answered.

We were terrified when our beloved dog, Pippin suddenly collapsed. It was clear that something was very very wrong. We immediately took her to the vet and found out that she had probably ingested something (but we will never really know) and was experiencing liver failure. This could have led to her death. The comfort of being able to tell our vets that Pippin had health insurance was huge and made a difference in her care. We had a perfect outcome. Our dog is well and it didn't break the bank. Who could ask for more?

Trupanion was great to work with. I do believe it helped to receive pre-approval before surgery. After surgery, there were no problems or questions from Trupanion. It really helped having the insurance for us to make the decision on which surgery we wanted for our Bella.

My 1.5 year old foster Pit Bull needed a surgery to freeze and remove the eyelashes growing on the inside of her eyelid. And an ophthalmologist had to do it. Trupanion came through (as expected) and was very speedy with their handling of getting the procedure pre - approved (which guaranteed reimbursement) and processing the claim with payment. They're very transparent, and I like that they offer only one simple plan that covers 90% of accidents and illnesses.

This would be good for gus! -Dan

Depending on your deductible, the insurance premiums are a bit high but the peace of mind is totally worth it! My cat recently had a bladder stone health scare. So far, Trupanion has covered 90% of almost everything except the deductible and office visits as promised. Knowing that, it makes it much easier to say to the vet do whatever it takes (ie. tests & surgery etc.) - regardless of how much it may cost. Plus Trupanion processed and paid my claim within about a week, no questions asked and sent emails asking how she was doing. Great experience, highly recommend and was recommended by my vet personally!

After learning how happy many of my friends were with Trupanion I chose to sign up my 8 year old dog, Mylo. I signed her up as a precaution as we were entering the silver beard years. A year after signing up we received news we never expected to get. January 8, 2014 Mylo was diagnosed with terminal bone cancer. This aggressive disease does not have many great options and we decided the best option for Mylo is to keep her as happy and healthy in our pawspice care. The past few weeks have been some of the most difficult in our time together, but I can only imagine how much more difficult this time would be without Trupanions help. From the beginning Trulanion helped me through the entire claim process, sent regular claim updates and sent my reimbursement check ASAP!! I am so grateful I signed up when I did. Thank you Trupanion!!