Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Horrible mistake of a company

This company takes a long time to process claims then do all they can to not pay them. Our pet was cryptorchid (testicles did not drop). The vet said they had to go in and remove them or it could cause cancer. It was a complicated surgery but they found them and my dog is fine now. Trupanion refused the claim saying it was just spay/neuter and they don't cover that. The fact that it cost much more than spay/neuter due to the complicated surgery didn't matter to them. They also turned down a claim to an emergency vet for an injured foot because it was an 'exam'. It would be hard for them to determine what was injured without the exam. I then tried to cancel and they won't even do that. They say someone will have to call me back but , you guessed it, they have not called back. Save your money and avoid this company at all cost!
  • INSURER: Trupanion Canada
  • POSTED: 08/08/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

They came through when I needed them

I got my cat from a rescue shelter three years ago. She was looked at and got her shots etc. Her first year she was shy then her second she adapted and became curious and playful and loving. This third year I noticed a decrease in her activity and she was irritable at times swiping and yeowling. I am unable to get out to a vet and had to use the only one in my area that comes out to pick up the cat. I NEVER pick up my cat as she does not like that so I also could not get her in a carrier. The Cat Clinic took care of all that. They did a marvelous job with Suzie BUT the cost was prohibitive at 2700 dollars. You see she had gum and tooth problems and needed her teeth removed. She had four hours of surgery poor girl. Well I paid the vet and took a chance filing with Trupanion. I was not sure if any of Suzie's procedures would be covered but was amazed, pleased and thrilled to find Trupanion covered almost 1700 dollars worth of her vet bill. They were pleasant to deal with and very efficient. NO hassles at all. I would recommend Trupanion to anyone with a pet. It was certainly worth it to me and I will be sticking with them for sure. Check them out - you will not be sorry!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Female Urinary Tract Infection - Suspect Diabetes

We caught her peeing on the christmas tree.. she wasn't playing like she used to. We took her into a Emergancy hospital on a weekend. We had no money. If it wasn't for Trupanion insurance we signed her up for just a month previous this entire endeavor would have costed over 700$. After our deductible we paid 200$. I'm glad we didn't have to make any hard decisions about her health! all tests came back clear and shes a happy playing kitty again. Best part is if this happens again.. shes still covered and we don't have to pay the deductible again. Also now our vet is signed up to only charge us 10% and re-imburse themselves on our behalf thru Trupanion. Very Happy.

Did you find this review helpful?

Yes No
10

out of 10

I am so glad my Vet recommended Trupanion!

My Vet recommended Trupanion to me when I decided to get Pet insurance. Our cat is like family and we will do what is needed and reasonable to keep him healthy.Trupanion has been very helpful and professional from the time I signed up to the time of submission and processing of claims. I suggest Turpanion to my family, friends and others I meet who have pets. Thank you Trupanion for outstanding customer service and professionalism!

Did you find this review helpful?

Yes No
10

out of 10

Amazing!

My boy cat Sam started looking terrible a few years ago. We had him insured along with my other cat. We took him to the vet and after some expensive tests and an afternoon stay, we found out he was a diabetic cat! I sent in the claims to my insurance and was amazed at not only how quickly they responded with reimbursement but also notes saying thank you for taking good care of him and asking how he was, and most importantly, the coverage was better than my own health care!! Since that 1st claim I have had to make many more for syringes and insulin and the system for claims in upgraded from checks in the mail to direct deposit. It's great. I know when my kitties get sick, I won't have to have that extra worry of how to pay for it. It will be covered and covered immediately.

Did you find this review helpful?

Yes No
9

out of 10

Review

I think that the staff at Trucompanion were extremely nice and caring. You could tell that they cared about my dog. The only reason I did not give a 10 in review is because I wish the payment could have been upfront instead of having to pay and then being paid back.

Did you find this review helpful?

Yes No
9

out of 10

Great Service

Claims reviewed in a very timely manner...they keep you informed at all stages of claim review- great service no issues to date, have had my cats insued with Trupanion for 6 years!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent!!! Turpainion is the Best!!!

My family just adopted 2 puppies in June. I covered both with Trupanion because I got a one month free trial with one puppy. I have had high vet bills in the past with previous pets so decided to keep it and cover both. Thank God I did because one puppy contracted parvo although he was given all of his shots to prevent it. It was very expensive (over $5K) to nurse him back to health because he had to be in 24 hour care for over 6 days. Trupanion saved the day for me and right before Christmas and my claim paid back over 80% of the overall costs. It was the first claim I ever made with pet insurance and every time I called for help with the claim all of the people I talked to were so helpful and compassionate. They were patient with me and always answered all my questions plus all of them told me they would be thinking of my sweet puppy and wished him the best. Because of them I was able to get through the entire horrible ordeal and my puppy is back to being a happy and healthy 10 month old puppy again. I will never own another pet without Trupanion. I have recommended them to lots of people I know and told everyone at the vet offices to refer other pet owners to them. THEY ARE THE BEST!!!! THANK YOU TRUPANION!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Quick service

My newfoundland has had 2 cruciate surgeries and recently broke one of her premolars which required removal. Trupanion has been there for each and every issue I have had and has processed and paid out our claims very quickly.

Did you find this review helpful?

Yes No
8

out of 10

Examination Coverage why not?

I agree that Truepanion s great when I had my two claims over the last 9 years. However I also think it would be so nice to have the exam covered. I am curious to know why it is easy clouded from their coverage. S.

Did you find this review helpful?

Yes No

Get a quote today

Leave a review