154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amanda was very helpful and nice
Amanda was very helpful and nice even though I learned that I can’t add my other pet to the wellness program until her anniversary date. Not what I wanted to hear, but what I needed to know.
Insurer: Fetch
By: Darrell Stewart
Very Easy
Very easy to navigate the form completion.
Insurer: Embrace
By: Oliver Archer
Kaylee was patient
Kaylee was patient, amazing, and helpful, as well as instrumental in providing coverage for Paris.
Insurer: Fetch
By: Michael Simpson
Ridiculously long processing times
The company was great initially about two years ago. Now, they are horrible. You can't speak to anyone by phone. Claim times are ridicluously long. The last one was seven weeks, but only closed when I emailed them. Even the email response was delayed. They claim in their chat, "Our claims team are working diligently on claims in the order that they are received and will follow up with an email when they're done reviewing. We do have a much smaller team processing claims. Including a high volume of claim submissions. Processing times have been delayed."
Insurer: ManyPets
By: Gina G
Claim was processed quickly & correctly …
Pumpkin is available in customer service & is great u can talk with a live agent My first claim was processed efficiently in a timely manner
Insurer: Pumpkin
By: Mary or Calvin
Instant Approval!
I was at the vet with my sweet older cat who had Thyroid issues. I recently lost my job so am watching every dollar carefully. I asked the vet to run her treatment through Trupanion before I checked out and I got an instant response and coverage. Thank you, Trupanion!
Insurer: Trupanion
By: Julie
The timely response I received after I…
The timely response I received after I sent my dogs health information to be processed.
Insurer: MetLife
By: Bernie and Lorri
Our dog had an intestinal blockage
Our dog had an intestinal blockage, pretty routine. We had the surgery, paid, submitted the paperwork to Pets Best in the claim, here we are almost 30 days later and cannot get reimbursed. They claim they are waiting for medical records from our regular vet. This is not true since we are in constant communication with our vet. Total scam.
Insurer: Pets Best
By: Mickey's Owner
Excellent pet insurance
Excellent pet insurance! Super quick claim reimbursement!!!
Insurer: Embrace
By: customer
Disappointing experience
My information was entered incorrectly on my initial policy, and the company displayed no goodwill towards rectifying the consequences of their mistake for myself and my kitten 😔 was initially excited to get going but will be forced to explore other options.
Insurer: Trupanion Canada
By: Rachel