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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing company
I had True Panion for 11 years going on 12. My experience with each and every representative has been amazing. The team is compassionate, professional, knowledgeable, kind and the process of claims is fast. They have always helped me in time of need. I 100% recommend them. They are the best.
Insurer: Trupanion
By: Eva-Ruth
Very easy to review a quote and select…
Very easy to review a quote and select the option that works best compared to other sites.
Insurer: Prudent Pet
By: CL
Awesome customer Representative shut upservice Representative
Awesome customer service Representative
Insurer: Trupanion
By: Shaun Brown
Embrace quickly took the worry off when…
Embrace quickly took the worry off when our kitty needed to be seen 14x in couple months. We still don't have all our answers. The peace of mind Embrace has offered has made this experience so much better! We are very blessed! Chai and our family are grateful for you and all you paid ❤️ ❤️ ❤️
Insurer: Embrace
By: Roxanne Mckozy
Courteous and professional
Andrea was polite, courteous and knowledgeable. It was a pleasure to work with her on the phone to get the right coverage for Dazy. Last week, Peter was also extremely helpful in answering my many questions concerning your coverage. Thanks to them both for a job well done!
Insurer: Prudent Pet
By: Marielena Zuniga
Prompt reimbursement
Prompt reimbursement
Insurer: Embrace
By: Caren Culley
Going with HealthyPaws was the smartest pet decision we ever made.
Our poor dog needed his dog equivalent to an ACL repaired. What should have been a relatively normal recovery turned into a nightmare. We ended up getting X-rays every month for the last 8 months, plus a couple pain management overnight stays. HealthyPaws not only processed our claims remarkably fast, but also sent us personalized emails checking in on his recovery. Well now that he’s had his third procedure we think he’s finally in the homestretch. Without HealthyPaws his suffering could have been much worse.
Insurer: Healthy Paws
By: Scott
Serious privacy concern
On paper, the plan looks good. In reality, we have been fortunate not needing it. I am rating Figo one star because it's website recommends me to activate third party cookies. Why my web browser needs to be tracked? The Claims webpage is a bit of a mess. The "File a claim" button is far on the right, out of your screen frame; You need to set your screen zoom level to 90% to get it in. The phone agent told me it was a puzzling issue. Still hanging on there!
Insurer: Figo
By: Walter
This company has too many preexisting conditions they add for senior age dogs
Here’s my experience- purchased a plan for $107 a month for my 9 year old cane corso. Had my vet send Kaya’s health records so I would know everything they consider preexisting conditions. I had a feeling there would be a few things bc she’s 9, but let me tell you- they got back to me 2 weeks later telling me that they won’t cover basically ANYTHING. There were things under preexisting that the vet has never said are a problem! They said she has plaque buildup yet the vet has always said she has perfect teeth and does not even need to get a cleaning. They also said that she has arthritis so any hip problems are preexisting which has never been diagnosed. Her Vet has always said her mobility is fine. And they said any cancer &/or lumps will not be covered bc she has had a few (we had them all tested and none were cancer so idk how they can exclude cancer as preexisting). Also, bc I called the office to ask about swallowing something (she had not actually swallowed anything, it was a phone conversation) so Embrace said that’s not covered either. Now I’ve been waiting on the phone for 30 minutes to try to cancel my plan which is also an issue bc they pick up right away to sell you a plan. Overall I do NOT recommend this company.
Insurer: Embrace
By: Carrie Ginnane
Avoid this company- they won’t cover anything on senior dogs!!
Here’s my experience- purchased a plan for $107 a month for my 9 year old cane corso. Had my vet send Kaya’s health records so I would know everything they consider preexisting conditions. I had a feeling there would be a few things bc she’s 9, but let me tell you- they got back to me 2 weeks later telling me that they won’t cover basically ANYTHING. There were things under preexisting that the vet has never said are a problem! Embrace said she has plaque buildup yet the vet has always said she has perfect teeth and does not even need to get a cleaning. They also said that she has arthritis so any hip problems are preexisting but arthritis has never been diagnosed, in fact the vet has told us her mobility is great for her age. And they said any cancer &/or lumps will not be covered bc she has had a few (we had them all tested and none were cancer so idk how they can exclude cancer as preexisting). Also, bc I called the vet office to ask about swallowing something (she had not actually swallowed anything, it was a phone conversation) so they said that’s not covered either bc it’s on her record. Now I’ve been waiting on the phone for 30 minutes to try to cancel my plan which is also an issue bc they pick up right away to sell you a plan. Overall I do NOT recommend this company
Insurer: Embrace
By: Caroline