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Yesterday I called Nationwide to cancel…
Yesterday I called Nationwide to cancel my policy since my beloved dog, Rosie, died. Leslie Moore answered the phone. While we were discussing the claims I’d just sent in, I started to cry. I was crying so hard I couldn’t talk. Leslie kindly offered to call me back today. She did call back today & we finished everything. I’d like to give a huge thank you to Leslie Moore. Her kind, patient, compassionate manner was exactly what I needed in my deep sadness.
Insurer: Nationwide
By: Carok
Unhappy with coverage
It is very disappointing to receive credit that is less than the monthly premium. My dog had his yearly exam and immunizations. Nothing was covered except a stool test. It is unacceptable.
Insurer: Pets Best
By: Consumer
Good fast easy to understand and the…
Good fast easy to understand and the price was good
Insurer: Prudent Pet
By: Shay na Donald
No insurance policy
I went to your website last week to purchase medical insurance for my dog, and I did find a plan, entered my dog's information and paid. So far, I have not received a welcome package, a copy of the policy, or anything else from you. I know that you charged me the first month premium, but nothing else has happened. I am wondering what follows. Do I have to call you in order to get a policy number, and related documents that any professional insurance company would offer? I am beginning to regret choosing you to take care of my dog. Magdalena Sanchez
Insurer: ASPCA
By: Magdalena Sanchez
very good handling claims fast
very good handling claims fast
Insurer: Pets Best
By: Marty Denny
Responsive and helpful
PetsBest Pet Health Insurance has been very responsive to helping my dog, Sunny, stay in the best of health at a reasonable price.
Insurer: Pets Best
By: Alice
Very prompt payment.
Very prompt payment. I will look at the payment explanations but it isn’t a necessity for me. I know Trupanion is honest and thorough. I know they will, as they have done for me many times in the past, cheerfully and happily go over the bill line item by line item. I truly like this company and can depend on their trustworthiness.
Insurer: Trupanion
By:
Very quick and easy to submit a claim.
Very quick and easy to submit a claim. Thank you~
Insurer: Trupanion
By:
We feel secure that Trupanion is our trusted insurance company for our fur babies.
We feel secure that Trupanion is our trusted insurance company for our fur babies. Each representative, when we have had to call, has been compassionate, professional and extremely helpful. The process of claims are extremely easy. Our experience with Trupanion has been Top Notch! Thank you????????
Insurer: Trupanion
By:
Well I still have a claim open that needs to be processed and another to be submitted.
Well, I still have a claim open that needs to be processed and another to be submitted. However, the claim for my dog Shadow's surgery for the removal of two cysts, I thought it was outrageous that I was charged two sperate deductibles because they were determined to be two different types of cysts. It was one event, one surgery to remove two growths. It's basically the same as charging two separate deductibles if my dog had gotten hit by a car and broke a leg and had a punctured lung. Or quite possibly you already do that. You should reconsider this policy because I'm extremely unfair and I'm unsatisfied with the results of this claim. Prior to that I thought the claims I submitted were completed fairly.
Insurer: Trupanion
By: