Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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Not good experiences, cannot recommend
I subscribed to the most expensive insurance plan that "covers" the most. The (apparently) poorly trained adjusters denied the whole claim except for vaccinations, including the wellness items that were supposed to have been covered. I then had to spend 45 minutes speaking with customer service only to have them transfer the claim to a supervisor to review, whom I have yet to hear back from more than a week later. In my opinion Pets Best is not the best pet insurance company out there, even for the money. There is no point having insurance if the "covered items" won't be covered.
Insurer: Pets Best
By: Derek
Healthy Paws came through when we needed them
I’m very pleased with Healthy Paws’ service & coverage. We had a $3000 vet bill for an emergency with our kitten, which was a scary amount to pay for a single visit. Thankfully it was covered by our policy. It’s reassuring to know our insurance works when we need it to, and the monthly fee is affordable. Would recommend.
Insurer: Healthy Paws
By: Claire
Best insurance!
We are new dog owners and everyone recommended getting insurance because goldendoodles are known to get into a lot of trouble and eat everything that they shouldn't! I was unsure whether to do it or not because I hate having a monthly fee for something I might not use. But boy am I glad that I did! We have already had to use the insurance multiple times and my puppy is only 8 months old! It has been extremely easy to submit claims through the app and I am reimbursed quickly. A representative from Healthy Paws has even reached out to check on my Rosie since she's had a lot of stomach trouble lately. They are caring and helpful. We are VERY satisfied with Healthy Paws!
Insurer: Healthy Paws
By: Sarah
The service is awesome but the cost is creating an issue for us and would for most of our friends.
The service is awesome but the cost is creating an issue for us and would for most of our friends.
Insurer: Trupanion Canada
By:
Very pleased with Healthy Paws
I had pet insurance for 14 years with a previous pet. When I got a new puppy I looked into the same insurance. The rates were astronomical and so many common dog illnesses were omitted. I did my research and found Healthy Paws. I am so thrilled with this company! Customer service is tops, turnover once claim is received is only a few days. My guy has had a few situations that needed surgery or hospitalization, and I am so happy with the amount covered. This company is awesome!
Insurer: Healthy Paws
By: susan
I am upset because over the past 5 years my premiums have risen by almost 20% per year and I have never had a claim!
I am upset because over the past 5 years my premiums have risen by almost 20% per year and I have never had a claim!
Insurer: Trupanion Canada
By:
Amazing experience with a great agent!
Amber Parsons was SO accommodating - she is the reason I signed up for the insurance! She was able to provide flexible options and a no-pressure situation that allowed me to consider all the options until I was ready to buy. She was so knowledgeable and I felt safe signing up with her advice for my cat, Lou. She also clearly cares about animals and is invested in the ones in my house based on our phone calls! I can't speak highly enough. She deserves a raise or bonus for her amazing work! I have already referred several friends to her to sign up as well and will keep doing so. :)
Insurer: Trupanion
By:
Having an elderly dog who got cutting edge treatment for his arthritis that I never could have afforded without my policy (sweet baby passed last year) I would recommend to anyone
Having an elderly dog who got cutting edge treatment for his arthritis that I never could have afforded without my policy (sweet baby passed last year) I would recommend to anyone
Insurer: Trupanion
By:
Great experience with Trupanion
It’s wonderful to have this type of insurance just for the peace of mind. The gentleman I spoke with when signing up for my plan, Zak, was extremely informative and helpful!
Insurer: Trupanion
By:
Kelly was very helpful and within her capacity did everything she could to resolve and answer our questions.
Kelly was very helpful and within her capacity did everything she could to resolve and answer our questions. Recommending Trupanion to friends and Family is very likely as long as they feel it is affordable step for them.
Insurer: Trupanion
By: