Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
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Great Insurance
I am extremely happy with Trupanion. We currently have two pets insured and they have covered the illnesses that have come up as our pets age. I will probably always keep their insurance on any future pets we have.
Insurer: Trupanion
By:
Great Value, Vets suck
Smooth process, but it takes too long for reimbursement. Should be 48 hours or less if direct deposit is enabled and 24 hours or less if it has been paid before. I can barely afford the treatment, so reimbursement speed is critical to my family. 72 hours is unacceptable for broke people like me. The vet advertises they accept trupanion insurance, but only if you pay out of pocket first and handle everything yourself. That's also unacceptable, but we are stuck with them for now and that's a separate issue.
Insurer: Trupanion
By:
Greatful for Trupanion
Easy and straight forward. We received our money back in a very timely manner.
Insurer: Trupanion
By:
So Glad I Didn't Cancel My Policy!
I purchased a Trupanion policy when my dog was 1 year old. I haven't used it much, although, the times I used it the process was painless and I was reimbursed within 2 weeks - longest I've had to wait. I almost cancelled it last year and decided to hold onto it hoping my lab would live to 13 and well beyond and then he wouldn't be eligible for coverage. He was diagnosed a few weeks ago with diabetes at 11 and has a peripheral neuropathy happening too-but he's doing better on insulin. Having the policy has allowed me to not have to make any hard decisions about being able to afford this level of care for my 4 legged family member-because I can afford it, and he's worth it.
Insurer: Trupanion
By:
Your team is very nice.
Your team is very nice. It's just that very little is covered by insurance, which I did not realize when I began my policy.
Insurer: Trupanion
By:
We have been paying into this for three years and most times we make a claim it is declined.
We have been paying into this for three years and most times we make a claim it is declined. While I understand some of the rationale, when we had to undertake exploratory activities to ascertain the nature of a problem, we were told that the expense did not qualify. These expenses are considerable at times and makes me wonder why I’m paying what I do monthly. This premium also just went up and I have had very little benefit.
Insurer: Trupanion Canada
By:
The Perfect Insurance Company
Healthy Paws has been everything you dream of in a pet insurance company. My beloved dog was diagnosed with lymphoma, then had some other difficulties and required hospitalization and oxygen in the ICU for several days. The cost of her treatment has been astronomical. Submitting the claims through the Healthy Paws app on my phone literally couldn't be easier - you just snap a picture of the invoice. Impressively quickly after submitting each claim, I have received an email confirming that the treatment is covered, and the check arrives shortly after that. Being able to take care of my dog without worrying at all about the costs has been such a relief - purchasing this insurance was the smartest thing I've ever done. Coincidentally, my mom's dog was hospitalized around the same time and although she also has pet insurance (through a different company), much of the cost of her treatment has been inexplicably denied. I recommend Healthy Paws unreservedly - they are amazing.
Insurer: Healthy Paws
By: Bridget
Great Company
Great company, Easy claims and fast payouts. My little guy has been haveing urinary problems almost since I adopted him. Trupanion was always there for him. Thanks.
Insurer: Trupanion
By: Geoff
Really came through
Got this insurance after I got my puppy. Since he is a puppy, he ate everything he could find and more. Got sick multiple times with different intestinal parasites, and coughs etc etc.. Remember that even after all the vaccines, dogs can still get parasites from dog parks, bird poops, fish carcass from beach etc. He also had other symptoms that I was scared was from blockage. You also gotta remember that when your pet is sick, Vets do lots of tests to figure out what exactly is causing it depending on the symptoms and what happened. That can cost a lot. Also he was in intensive care for 1 day because he was not eating or drinking on his own until he got better. That will also cost. Healthy Paws paid for it all 80% minus my deductible. I only wish I chose the 90% when I first got the insurance. Because you cannot change from 80 to 90 if you file a claim which makes sense. Also waiting period if I remember correctly is 15 days. So get your pet insurance before it is too late. They don’t cover routine stuff like vaccines etc but will cover illnesses and stuff that really put a dent in your wallet. If I didn’t make a decision to get pet insurance, everything would have been out of pocket. Get your pet insurances people! Especially if you got a new puppy. Puppies are crazy unpredictable. Puppies are crazy. so much work and money
Insurer: Healthy Paws
By: A
Best Investment For My Pup
So, I decided to get pet insurance for my brand new pup almost four years ago and it has been one of the best decisions I've ever made! When I was younger, I had a golden retriever born with hip dysplasia. Despite not being able to be as active outdoors with him, he wound up being the greatest dog I ever had. The cost of surgery made it impossible for me as a kid to afford it. He still lived a great life, but I always wondered how he would have been if we could have afforded the hip replacements... Fast-forward ten years and I get this new pup with endless energy! I decided to look into pet insurance because I wanted to make sure this little guy would get the best care in the event anything happened. I checked all the reviews and decided to go with Healthy Paws, which had high ratings. What they offered was affordable and has been a lifesaver to me. He has gone from diving into murky pools and getting weird nasal infections to tearing his CCL this past month. You pay upfront, but they reimburse whatever percentage you agree on in your policy. I couldn't be happier. They cover medications, surgeries and are currently covering his rehab! You are expected to pay for your fur kiddo's yearly exams, etc, but in those unforeseen circumstances, you will thank the stars you have your policy. I recommend Healthy Paws to everyone as an insurer. I couldn't be happier and more thankful to make sure my big guy is taken care of! They're friendly, easy to get ahold of, and very quick on reimbursements. Please, do yourself and your fur kiddo a favor!
Insurer: Healthy Paws
By: Nicole