Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
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Terrible
Terrible insurance company. They label everything as pre-existing condition so they can avoid paying claims. The policy coverage explanation is unclear as well. Basically you are paying into insurance that you can never use.
Insurer: Pets Best
By: Heather
Thank you for helping Ink
It is hard to get your help. You’re lucky if you have a good income. Trupanion has a premium you must pay every single month and then you have a deductible to meet each year for each pet you have in your family. Once you have met the deductible though, and your pet doesn’t have any health issues the first 30 days he/she gets covered by Trupanion. You have to have the money up front to pay the Vet, but Trupanion re-imburses you. Overall though, it’s a good decision to have insurance on your furry baby/furry babies.
Insurer: Trupanion
By: Holly
ACL TPLO SURGERY
Moxie has now had 4 knee surgeries and a tendon surgery, along with lots of rehab. Throughout, Healthy Paws was outstanding, claims were so easy to submit and customer service was flawless. Ok so the policy increased after the first claims which I fully understand, but was still worth every penny. We do have another dog on the policy and wouldn’t even consider another company. If you are thinking about signing up, look no further.
Insurer: Healthy Paws
By: Robert
Trupanion is a security blanket for pets
I give Trupanion the highest rating possible. They process claims quickly, and I have a healthy dog as a result of knowing that if an issue comes up with my dog's health I can address it right away before Freyja's situation gets worse. Trupanion pet health insurance plans are reasonably priced and they take a lot of the worry out of making treatment choices for my dog. Freyja is a happy, healthy WGSD.
Insurer: Trupanion
By:
You are fast simple and live up to my expectations.
You are fast simple and live up to my expectations.
Insurer: Trupanion
By:
Raise your rates every year.
First I say when I initial insured my dog with them everything seemed fine. Responsive customer service and the like. Then after the first year with no claims raised my rates $5 per year 45-50. My dog was 1 year old. Since that time they have raised it every year. He just turned 5 and they have now raised it to $87 for 2021. I have filed one claim in the 5 years I have had him. This is a complete RIPOFF. So just to see what would happen I went back to their website and entered a factious pet with the same information as my dog, current weight and age with the same benefits. The quote I received ..... $47 ?????? So they get you on the hook and then increase your premiums every year. What a scam. I'm not real sure how they end up with such high rating every year. They probably have people or employee pad their reviews. Unless you like getting ripped off I would recommend not using them.
Insurer: Healthy Paws
By: TD
Healthy Paws Pet Insurance -- Win Win Win
We have had Healthy Paws pet insurance for both our dogs since they were puppies 7 years ago. In that time, I have submitted over 150 claims, and every one has been settled quickly and fairly. It is so easy to submit claims online and have the payment deposited automatically into my bank account. I also like the options for choosing the deductable and reimbursement percentage. Overall Healthy Paws is the best pet insurance we have had.
Insurer: Healthy Paws
By: Boo
Pets Best doesn't clearly communicate the claim calculation process fully in its marketing material, so customers are mislead.
Would not refer anyone to Pets Best...ever! I have told you this before. You don't care. Your plan allocates claim dollars to coinsurance/copayment before the deductible is filled. Therefore it takes longer and costs more money to fulfill my deductible. Purely your interests not your customers. I wojuud havenever purchased your plan if your process had been fully and completely detailed in your marketing materials. But, of course, you like your vaguely worded benefit description. It works in your favor not your customers.
Insurer: Pets Best
By: Paul
Great Insurance
I am extremely happy with Trupanion. We currently have two pets insured and they have covered the illnesses that have come up as our pets age. I will probably always keep their insurance on any future pets we have.
Insurer: Trupanion
By:
Great Value, Vets suck
Smooth process, but it takes too long for reimbursement. Should be 48 hours or less if direct deposit is enabled and 24 hours or less if it has been paid before. I can barely afford the treatment, so reimbursement speed is critical to my family. 72 hours is unacceptable for broke people like me. The vet advertises they accept trupanion insurance, but only if you pay out of pocket first and handle everything yourself. That's also unacceptable, but we are stuck with them for now and that's a separate issue.
Insurer: Trupanion
By: