Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
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Good coverage, straightforward claims process
Good Coverage: We purchased Healthy Paws coverage for our two dogs several years ago and chose the 90% reimbursement option. So far, our policy has covered X-rays, ultrasounds, bloodwork, a CCL (dog ACL) surgery, multiple lumpectomies, radiation, hospital stays, prescription meds... to the tune of tens of thousands of dollars. Basically, one of our dogs is alive and kicking because we have coverage. We've never had any issues with them refusing to pay a claim or disputing a claim. Note: If you're shopping for a policy, be sure to check the fine print about injuries. One of the reasons we went with Healthy Paws is that they are one of the few pet insurance companies that will cover injuries in addition to illness (the reasoning of other companies being that injuries are the result of negligence, I guess?). After the CCL surgery for our dog--which most policies out there wouldn't have covered--we're grateful that we did. Straightforward claims: The claims process is straightforward--just upload itemized and paid receipts--and claims are usually processed very quickly. It is a reimbursement model, so we use it in combination with a Care Credit account, and we have always been able to pay the card off with the reimbursement before the first payment comes due. It has most of the usual caveats for pet insurance: No, they don't cover preexisting conditions. No, they don't cover preventative care or office visits. Yes, your rates will slowly increase over the years. If you are lucky and your pet never has an emergency or a major health issue, you will spend thousands of dollars over their lifetime in insurance payments and wonder why you even bothered. If you are like us, you will thank your lucky stars that you got the policy as you watch the vet bills roll in and realize that the insurance makes it possible for you to treat your pet. In other words: it's insurance. BUT if you have decided to get pet insurance, Healthy Paws is probably just about the best out there.
Insurer: Healthy Paws
By: Susan
Great service fast reimbursement amazing coverage!
Great service, fast reimbursement, amazing coverage!
Insurer: Trupanion
By:
I’m always happy with outcome
I’m always happy with outcome
Insurer: Trupanion
By:
Trupanion is an excellent insurance company with extremely empathetic and well-informed personnel.
Trupanion is an excellent insurance company with extremely empathetic and well-informed personnel. They answer my questions quickly and accurately and my claims are always processed promptly.
Insurer: Trupanion
By:
You raised my premiums in less than a year's time after first insuring my pet (who I insured immediately after adopting from a shelter) by TWENTY FIVE PERCENT.
You raised my premiums in less than a year's time after first insuring my pet (who I insured immediately after adopting from a shelter) by TWENTY FIVE PERCENT.
Insurer: Trupanion
By:
Long Term Client recommendation!
Highly recommend Trupanion and have for almost 12 years :)
Insurer: Trupanion Canada
By:
Over the years Trupanion has consistently contributed to the health and well being of my dogs relieving the financial stress when they needed surgeries and other treatments.
Over the years, Trupanion has consistently contributed to the health and well being of my dogs, relieving the financial stress when they needed surgeries and other treatments. Their services have always been provided in a compassionate as well as business-like way. Because of great healthcare and good genes, my spaniel cross is going strong at 14 and Trupanion has been a major contributor. I highly recommend Trupanion as a premier provider of pet insurance.
Insurer: Trupanion Canada
By:
We really like the ease contact professionalism and the fact our Veterinarian recommended Trupanion.
We really like the ease, contact professionalism and the fact our Veterinarian recommended Trupanion. Our only issue is cost...but given the three areas we appreciate, we are willing to pay. ??
Insurer: Trupanion Canada
By:
Great experience signing up
Amber was extremely nice, explained everything clearly and was helpful. I wasn't sure of the different price points/plans but she was patient and walked me through it.
Insurer: Trupanion
By:
WARNING!! Late Stage Robbery!!
They were great to start. It began 6 years ago at around $60 per month. It raised to $94.07 per month over time. Now I just received a notice that it is raising to $205.05 per month !!!!! My dog is just turning 7 years old so they are trying to make the insurance unaffordable now that the dog will be a bit older in a couple years. I've paid every month for years, now all of the sudden they are trying to starve us out with crazy prices. I'm shocked $60 to $94 to all of the sudden $205 !?!?!? Thieves, beware of this non-sense, this is their game.
Insurer: Healthy Paws
By: Troy