Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


February 14, 2021

Fast responses and clear communication

The response to my claim was seamless. The vet initiated it. The communication was quick and precise. Only complaint is the increase in rates.

Insurer: Trupanion

By:

Useful
February 14, 2021

Happy Pet Owner

Claims are handled promptly and easily. Very satisfied. Will purchase again for next dog.

Insurer: Trupanion

By:

Useful
February 14, 2021

Happy with service but lacking depth

I chose these as I was satisfied with the offer and ease of sign up, however, I would like to have a rider for wellness insurance as well which wasn't offered.

Insurer: Trupanion Canada

By:

Useful
February 14, 2021

Bad experience

I had an emergrncy with my dog and he is cover for 90% and trupanion paid 3 dolars

Insurer: Trupanion

By:

Useful
February 14, 2021

Why we chose Trupanion

We have a couple of friends who have it and are very happy with Trupanion and the coverage, with flexible deductible, is exactly what we are looking for.

Insurer: Trupanion

By:

Useful
February 14, 2021

Caring for an older Dog.

The claim experience has always been good, unfortunately my dog is very ill and more medical treatment will be necessary. It is nice to have peace of mind with the expenses because an older sick dog is all consuming in and of itself.

Insurer: Trupanion Canada

By:

Useful
February 14, 2021

Easy and Quick Claims Experience

Straight forward claims experience for $2600 claim for dog ingestion of foreign object requiring medical attention. I submitted my invoice and had a result within a few days. Sure Trupanion took off about $300 worth of not covered line items, but overall it was nothing wholly unexpected. Happy so far with the Trupanion coverage. A lot of negative reviews I've previously seen mentioned pet insurance as utilizing pre-existing condition as an escape clause. So to mitigate this our strategy was to buy insurance from the very beginning, meaning there's no possible pre-existing conditions. Furthermore, we are very proactive with monitoring our pet's health. So far it's worked out.

Insurer: Trupanion Canada

By:

Useful
February 14, 2021

yearly deductions are very high.

yearly deductions are very high.

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2021

Terrible - possible security breach

Raised my price 2 months ago and neglected to tell me until last week. Then today someone left me a voicemail saying my policy was going to be cancelled in two days for non-payment. I have paid Trupanion for 10 years (thousands of dollars!!) and am paid up to date. Confirmed with credit card as well. Called Trupanion and was told many people received the VM and it was all a mistake. Seriously? Trupanion is really dropping the ball and we will begin looking for a replacement.

Insurer: Trupanion

By: Rick

Useful
February 13, 2021

No hassle claim settlements.

No hassle claim settlements. Great value for money. Rapid customer service response.

Insurer: Trupanion

By:

Useful

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