Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


Verified July 07, 2021

Trupanion was there when we needed them

Peanut needed an urgent surgery to remove his gallbladder. It was very scary for us, given his age of 15. Peanut did really well and is now recovering at home, after several days in the hospital. The surgery was quite expensive but Trupanion upheld their promise. This provided us with peace of mind and we are very grateful.

Insurer: Trupanion

By: Colleen

Useful
Verified July 07, 2021

Knee surgery

10/10. Can not say enough. I was hesitant about getting pet insurance but I’m so glad I did. I know Shepherd’s have bad hips so that altered my decision. I expected my dogs hips to go around seven but I was surprised that his knee was actually torn since four years old. Healthy paws has been truly amazing. No hassle. Fast reimbursement. I’m telling everyone I know.

Insurer: Healthy Paws

By: Marissa

Useful
Verified July 07, 2021

A godsend

Toast's little knee gave out and her vet confirmed that she needed surgery. We were able to go to a board-certified orthopedic surgeon and get the proper procedures—an MPL and a TPLO—quickly enough to (hopefully) protect the other leggy and get her good as new once she heals. Money is tight and Toast ended up having worse health than expected (the shelter said she was perfectly healthy; I thought I was getting pet insurance just so we'd have it when she was older. I never expected to use it in the first year). I don't know how I could have possibly afforded her care without Trupanion. I'm so grateful. Every pet parent should have some kind of coverage.

Insurer: Trupanion

By: Star

Useful
Verified July 07, 2021

We have a chance thanks to Trupanion!

My dog is my baby and my baby is a breed that is apparently more susceptible to a rare bacteria. There is absolutely no way I could have afforded to investigate and ultimately find the reason for her Illness without Trupanion. We have more of a road ahead, but she has a better chance now and i can sleep much easier knowing that if a big cost hits us again, Trupanion will be there to help. I’m so incredibly grateful for them giving me more time with my fur baby! If you are even remotely considering insurance You are nuts not to choose Trupanion!

Insurer: Trupanion

By: Jennie

Useful
Verified July 07, 2021

This insurance is totally awesome

I don't know what I would do without Trupanion. Who can go wrong with 90% coverage and very quick turnaround on claims. You guys are AWESOME!

Insurer: Trupanion

By: Debra

Useful
Verified July 07, 2021

strong recommend - caring representatives and great coverage

because it was quick and easy and the rep was caring and showed an interest in my dog and took the time to run the numbers with me to find a monthly rate I can afford giving my current post-covid financial situation

Insurer: Trupanion Canada

By:

Useful
Verified July 07, 2021

Affordable policy and very easy to reach customer service.

Affordable policy and very easy to reach customer service. I feel confident my pet can get the best care possible with Trupanion!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Easy, flexible, and courteous buyer support

Excellent customer service and experience. Pricing model is simple to understand with some flexibility in the future.

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

Easy Peasy

First experience using a pet insurance company and it was so easy and quick! Thank you!

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service.

I have always been an advocate for trupanion (I work as a CVT) and you do have great customer service. However, I have noticed a few things that are upsetting-- 1. the rate constantly goes up. I feel a bit like I am trapped now with this super expensive policy due to pre-existing conditions and every year it goes up a ton. $230 a month to insure 3 mixed breed animals with the highest deductible is crazy. I'd be better off putting that money in savings each month incase of emergency for them. 2. You upped my premium when I moved one mile away, even though I still see the same vet due to "cost of care" for the area. I am planning to use a different insurance for any future pets.

Insurer: Trupanion

By:

Useful

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