Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Best insurance ever
This pet insurance is the best! They give you many options to choose from for deductibles and coverage percentages to customize what works best for you and your pets. Not only do they cover just about EVERYTHING minus the vet visit cost but they're super fast with reviewing claims and reimbursement payments. Because of healthy paws, I'm able to give my dog the best vet care which has drastically saved her life on many occasions. My dog kona was diagnosed with a brain tumor in 9/2020 which cost about 5 grand. And had two abdominal surgeries back to back each costing around 8 grand. Healthy paws covered 70% of it all!!!! Minus the deductible for the year. Without them, I would not have been able to afford extending konas life during these emergency situations. Please use this company you won't regret!
Insurer: Healthy Paws
By: Angela
Refuse to pay first claim
Healthy Paws has Refused to payout on the literal first claim in two years my pet has been insured with them. They claimed my pet didn’t have any medical records on file (which is a joke considering the hospital faxed them records the same day my pup got hurt) it is now ten days later and I haven’t heard anything OR gotten the direct deposit they claim to give folks so I decided to call in. Today 7/12 I spoke to Sharon (who is supposedly a manager) she was the most rude and unprofessional person I have ever spoken to in customer service. She got huffy and so immature when I reminder her that I PAID for this policy and coverage. She also finally admitted that they’ve had the records from the hospital since the 5th. I wish I had known two years ago that they wouldn’t pay up for claims before spending thousands on that policy over the years. STAY FAR AWAY from these fraudulent people. They don’t care about you or your money OR your pets! Also here’s something I find super sketchy now that I’m researching other pet insurances: They don’t accept prepayment or annual pay because they want to hike up your rates with no warning (during a PANDEMIC TOO)
Insurer: Healthy Paws
By: C
Horrible service 30+ days and nothing
STAY AWAY HORRIBLE SERVICE!!!!Save your money and go with Nationwide or a bigger company. I paid for my dogs insurance for months, submitted a claim and it wasn’t even looked at 30 days later. Not one email from pets best nothing at all just the same status as the very first day i submitted it. They won’t reimburse anything and tell you it’s a staffing shortage issue.
Insurer: Pets Best
By: Jeremy
This is a total scam
Pet's Best is a scam. Their BBB ratings are terrible. I canceled my policy and they charged me anyway. Then when I notified them, they refunded me for the portion of the month "they covered." They shouldn't have charged me at all since I had canceled. The reason I canceled is because my dog isn't covered unless I've paid for a $1,400 dental exam and cleaning. That is not clear at all in the policy. Their customer service is unresponsive and incapable of listening and can't solve problems. I have asked them for a full refund but they won't respond.
Insurer: Pets Best
By: Robin
Great service and reasonable prices for the coverage they offer
Great service and reasonable prices for the coverage they offer
Insurer: Trupanion Canada
By:
Superb support reasonable costs and the money is there when you need it most
Superb support, reasonable costs, and the money is there when you need it most
Insurer: Trupanion Canada
By:
Signing up process
The representative was very courteous and knowledgeable explaining how the plan works and answered all my questions. Very easy process.
Insurer: Trupanion Canada
By:
I always tell the clients at work the benefits of having pet insurance.
I always tell the clients at work the benefits of having pet insurance. And how great you have been with me and my dog Phoenix.
Insurer: Trupanion
By:
With Trupanion I can give my fur babies the best care without worrying how I can afford to do so.
With Trupanion I can give my fur babies the best care without worrying how I can afford to do so.
Insurer: Trupanion
By:
Excellent, Easy Claims
Highly recommend Pet's Best! They're very transparent with their claims, and keep me posted throughout the claims process. It's super easy to submit claims (I've submitted multiple for my 2 dogs) and have had no issues with payment. I preciously had a different company with a different dog--and they paid very little and made me submit a ridiculous amount of paperwork. I wound up cancelling because it cost more than they paid. NOT the case with Pet's Best!! They've made pet ownership more affordable!! Highly recommend!
Insurer: Pets Best
By: Lea