Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


February 24, 2021

Surprisingly Easy, great customer service, and no hidden clauses!

After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!

Insurer: Healthy Paws

By: Charlynne

Useful
February 24, 2021

too expensive need preventive medical coverage

too expensive, need preventive medical coverage

Insurer: Trupanion

By:

Useful
February 24, 2021

Overall I am satisfied with Trupanion I am just frustrated by the significant increase in our premium this year.

Overall I am satisfied with Trupanion, I am just frustrated by the significant increase in our premium this year.

Insurer: Trupanion Canada

By:

Useful
February 24, 2021

A win for everyone...our pet, us and our vet.

Signing up for Trupanion was easy and I appreciated the ability to choose a deductible that worked for our budget. I also like the fact that our vet is paid directly rather than having to cover large expenses up front and then submit a claim. Our vet likes the plan too. A win for everyone.

Insurer: Trupanion

By:

Useful
February 24, 2021

Trupanion does not cover what all insurance companies to ie: neutering pet.

Trupanion does not cover what all insurance companies to ie: neutering pet. This is difficult as I am planing the surgery in April and it is a costly expense. Hopefully Trupanion will prove itself with its very high fees...

Insurer: Trupanion

By:

Useful
February 24, 2021

Fair, Clear & Fast.

Just very easy, clear, fast and (so far) fair claims. Much appreciated.

Insurer: Trupanion Canada

By:

Useful
February 24, 2021

Rates weren’t clear if they included the Costo membership discount until after signing up

Rates weren’t clear if they included the Costo membership discount until after signing up

Insurer: Trupanion Canada

By:

Useful
February 23, 2021

No hassle peace of mind

Be sure you're fully aware of the different plans, what a deductible is, and what's covered (not preventative health and not the actual exams) so that you are not surprised. That said, I have healthy paws for both my dogs. Submitting claims and getting reimbursed is so fast and easy. Other than just requesting additional information, I have never had an issue with payment in over five years... and the peace of mind of having insurance is invaluable!!!

Insurer: Healthy Paws

By: James

Useful
February 23, 2021

Great insurance!

The representative was extremely knowledgeable and courteous. He explained everything clear. I researched several other policies and Trupanion gave the best service for the price.

Insurer: Trupanion

By:

Useful
February 23, 2021

Great sign up experience

The rep was very great and went over the details. I went with a lower deductible based of his suggested recommendation and the likelihood that my pup will probably get into things he isn’t supposed to. It was also nice to talk about what were the common things the breed typically filed claims for. Overall it was more than I wanted to spend but knowing that trupanion is behind us and here to support I am pleased.

Insurer: Trupanion

By:

Useful

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