Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
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Very slow
They are a good company at heart but they are incredibly slow on reimbursements. It used to take 1 or 2 days and now it takes 3-4 weeks. If I had known it would be this bad I would not have joined. The whole purpose of insurance is to assist with costly vet bills and it's almost pointless when you don't even get your money back for an entire month.
Insurer: Pets Plus Us
By: Megan
Customer service is excellent premiums very reasonable
Customer service is excellent, premiums very reasonable
Insurer: Trupanion
By:
So far so good.
So, far, so good. It's expensive, but if it actually works, it will have been a wise decision.
Insurer: Trupanion
By:
Great financial support!!!
Trupanion has been such a huge financial relief when my Lab-pit mix has had two surgeries along with several Emergency visits. For every animal that adopts us, we will have Trupanion insurance for each of them.
Insurer: Trupanion
By:
Will Trupanion really listen to this??
nothing is ever covered by Trupanion that I submit. I'm starting to think creating a separate bank account for my pets instead would be a better investment. Someone from Trupanion needs to tell me why I should stay on as a client. Convince me otherwise I'll be creating a bank account.
Insurer: Trupanion Canada
By:
Scam artists
I have had three dogs insured by embrace for several years. Their claims process was fairly simple, deductible options were fair, payouts of course are never 100% but options were clear. Luckily I have not had to submit very many claims on any of my three dogs for the entirety of the policy and my yearly payment jumped up almost $600 in 2020 and Another $600 for this year. Their suggestion was to increase my deductible and decrease the maximum amount payout and decrease the percentage of pay out I get. Making one slight adjustment to raising my deductible up a level, decreasing their level of responsibility down $2000 and decreasing the percentage they cover, dropped it only $15 on one dog. That’s it. So their explanation was due to my pets age and location I live they have to raise the premiums on that scale. In other words we will take your money for years on end while you file no claims because they are young, then, we will raise your premiums to the point you can’t pay them any longer when they are older and the chances of us needing to pay YOU out, get higher, so we will raise it so much that we would rather you cancel the policy and you just put your dog down and we keep all your money that you paid for years having a false sense of security and ensuring your dogs health needs are met and covered. I guess it’s my fault for not reading some fine print somewhere that said we can hike up your rates endlessly because we are getting worried your dog is getting old and we might need to pay you some money back. I will be looking elsewhere for a new policy that will no doubt gouge my eyeballs out as well but at least I will go into it knowing that upfront. Also if you ever need to get customer service to respond to you, they don’t.
Insurer: Embrace
By: Jennifer
The best pet insurance ever
Our dog suffers from seizures. His medication is over $100/month. Trupanion covers 90% of it!
Insurer: Trupanion
By: Katie
Trupanion is the best!
I could not be more pleased with the coverage provided, the reasonable cost, and the compassion of your company that I felt with my contact person Stephanie.
Insurer: Trupanion
By:
Family’s first time owning a dog, great experience with Trupanion
Great & reasonably priced options. Excellent costumer service with kindness a bonus
Insurer: Trupanion Canada
By:
Good coverage, however....
The sign up process was simple and straight forward and the coverage seems amazing however there was a sign up fee that was charged without my knowledge during the sign up process, which makes me concerned about how transparent this coverage will be
Insurer: Trupanion Canada
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