Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


Verified September 16, 2021

Peace of Mind

Except for the increasing monthly insurance costs every year, I’ve been pleased with the timely payments.

Insurer: Trupanion

By:

Useful
Verified September 16, 2021

Fast Honest Reliable Easy Reimbursement and almost always easy to reach an actual HUMAN when I need it!

Fast, Honest, Reliable, Easy Reimbursement and almost always easy to reach an actual HUMAN when I need it! I've had Trupanion for 10 years and it has been a great experience! Simplicity. Plus the people are just plain ole nice! :0)

Insurer: Trupanion

By:

Useful
Verified September 16, 2021

I have received very little reimbursement from Trupanion 12 years.

I have received very little reimbursement from Trupanion 12 years. I just sent in paid bills and was told it was only partially going to be reimbursed because it was a teeth cleaning. My Paris had an infection with swollen face. Her Prozac and trazadone is never covered. She is an old girl now and I have paid her insurance since I rescued her. Not a great plan.

Insurer: Trupanion

By:

Useful
Verified September 16, 2021

Between cost of insurance level of service coverage options and timely payments you deserve a 10 out of 10.

Between cost of insurance, level of service, coverage options and timely payments, you deserve a 10 out of 10.

Insurer: Trupanion Canada

By:

Useful
Verified September 16, 2021

Could be a litttle cheaper

Could be a litttle cheaper

Insurer: Trupanion Canada

By:

Useful
Verified September 16, 2021

Great service with handling my claims

I’m extremely happy with the service, direct billing, how my dog is looked after in a timely manner. Great company and I’ve given the company name to many pet owners.

Insurer: Trupanion Canada

By:

Useful
September 16, 2021

Deceitful.

Do not go with FIGO. I have been paying ~$50/month to insure my healthy 4 year old rescue dog. We adopted her in Feb 2020, submitted all known vet records to FIGO, and they happily allowed me to enter into a plan and collect my monthly premium. Of course, the first instance we take her to the vet and file a claim (which would just have put us at our deductible), they email saying the require more detailed notes and SOAP notes. I copied our vet on the email thread and have sent every lick of paperwork available on our dog over to FIGO and it is still not enough for them to cover anything. I find it intentionally deceitful that they would allow us to enter into a policy knowing full well that they did not have the back records that they would require to ever actually be of service to us. Also, we had FIGO for our last dog who has since passed. She went to the same vet as our current dog, and we never had an issue with her vet notes lacking detail. The reporting hasn't changed, but perhaps the management of FIGO has. 0/10, waste of money and waste of time.

Insurer: Figo

By: Brooke

Useful
Verified September 15, 2021

No one told me I couldn't lower my deductible down the road

No one who was on the call with me at when deciding the policy at Trupanion told me that I cannot lower my deductible down the road and I'm thinking that zero-low deductible policy would've been what I needed to get for my cat. Now I have a policy stuck for life that I cannot touch and I'm not happy with.

Insurer: Trupanion Canada

By: D

Useful
Verified September 15, 2021

Not good value for healthy pets

After two $250 vet bills I got back a total of $9. Not very satisfying after paying so much money to Trupanion for the past 2.5 years.

Insurer: Trupanion

By:

Useful
Verified September 15, 2021

I just recommended it today in fact.

I just recommended it today, in fact. Customer service is great, and I love that there's only one deductible per condition, rather than an annual deductible.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.