Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
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Terrible service
After over a year being insured with PetsBest, and a few trips to the vet for minor problems, I received very few reimbursements for my puppy’s health care and I feel like I’m throwing money out the window. Customer service is useless when reachable. Processing time is over a month to be told that everything that is happening to my dog is prior to signing the insurance policy. I took the insurance she wasn’t even a year old so I don’t see what can be prior existing conditions in my case. She is healthy just need vaccines, tick disease test and sometimes she hurts herself while playing. She is small and has a lot of energy so to me this is very normal. I’m not satisfied at all and after filing this last claim today, if service does not get better I’ll be looking for another insurance policy.
Insurer: Pets Best
By: Nicolas
There When We Needed Them The Most
We purchased pet insurance because we never wanted to be in a position to have to choose between our pet's health and the cost of major health issues. We chose Healthy Paws because of its reasonable premiums, fast claims turnaround, and easy to understand policy. When our dog was unexpectedly diagnosed with cancer, Healthy Paws lived up to our decision to choose them. I would highly recommend pet insurance and Healthy Paws is our #1 choice!!!
Insurer: Healthy Paws
By: Theresa
Why my choice.
Because I could understand your program and costs fit my needs.
Insurer: Trupanion
By:
Insurance that works!
I would recommend Trupanion to anyone with a pet. They make using insurance easy and really help to cover costs!
Insurer: Trupanion
By:
Easy signup
The sliding scale was great figuring out my specific financial choice
Insurer: Trupanion
By:
Awesome experience
Very quick turnaround from claim submission to reimbursement in my hand. Thank you.
Insurer: Trupanion
By:
I am happy with the service but disappointed with the deductible
I am happy with the service but disappointed with the deductible
Insurer: Trupanion Canada
By:
We love the service but it is getting a bit costly or I would have given a score of 10
We love the service but it is getting a bit costly or I would have given a score of 10
Insurer: Trupanion Canada
By:
I love Healthy Paws
I love Healthy Paws! After my elderly dog passed away a few years ago, I promised myself that I would get pet insurance for any future pets (I didn't have it for my dog & I regretted that). When I adopted my two cats at 12 weeks, I got quotes from every pet insurer I could find. I found Healthy Paws to be the best value--the coverage I was looking for at the best price backed by a name I trusted (Chubb companies). I have been really pleased with my decision ever since & especially this year when my 2-year-old boy cat developed urinary issues & then blockages. It was determined that he needed the PU surgery. It was such stress reliever knowing that the cost would be covered by my plan. And while my vet's office wouldn't accept direct pay from Healthy Paws, I knew that once I submitted my claim for reimbursement, I would have the money in my account within just a few days. Even with a couple of complications post-surgery, I never had to worry about a complicated or drawn-out claims process. In fact, my last claim was submitted on a Saturday & the money was in my account by Tuesday. Just amazing! And on top of that, they sent me an email asking how my cat was doing, which I appreciated so much. I'm really happy that I chose Healthy Paws & I cannot recommend them enough.
Insurer: Healthy Paws
By: STACI
Embrace Insurance only worth purchasing when puppy is weeks old
For most dogs, Embrace insurance is only worth getting when your puppy is weeks old. "Chronic" and "pre-existing" conditions are only covered if there are not any, ANY, previously documented vet visits before you first purchase the policy. Additionally, and again with most dogs, with such high annual deductibles you're better off putting away $50 a month for your pet for emergencies and letting that savings grow each month. Otherwise, customer service is prompt and courteous and submitting claims is easy.
Insurer: Embrace
By: Mike