Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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Ethically Questionable
You have not covered one thing. I asked my vet to submit to you this week and it's so "interesting" that you decided to raise my rate a couple days later. Slimy. I'll be sure to pass on my review through all social channels.
Insurer: Trupanion
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First Claim
First claim and the process couldn't be easier! Received and immediate response and deposit within 48 hours. Extremely happy, only wish coverage included the examination.
Insurer: Trupanion
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Having Trupanion has been great!
Having Trupanion has been great!
Insurer: Trupanion
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He answered all my questions and then he checked out what my new rate would be since we are moving out of the state of NY.
He answered all my questions and then he checked out what my new rate would be since we are moving out of the state of NY. I was not even thinking about the Vet situation with the dog.
Insurer: Trupanion
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I like the terms of your policy my breeder highly recommended you and so far my experience with customer service is stellar.
I like the terms of your policy, my breeder highly recommended you, and so far my experience with customer service is stellar.
Insurer: Trupanion
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Over all I feel we have been treated fairly.
Over all, I feel we have been treated fairly.
Insurer: Trupanion
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Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance.
Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance. Repeatedly, when I have had to seek reimbursement for bills that resulted from medical situations, they pick through every claim and invoice and remove any expense that they possibly can. They have denied reimbursement for evaluations, calling them “exams” and “visits” and do the same with follow up visits, even when specifically included in discharge instructions. This has happened consistently. My premium has also increased for both pets every single year. If I had not enrolled my pets as puppies, I would definitely shop around, but at 3 and four, the cost of entry level would be much higher. I wish I had been more selective initially because almost every claim has been a major hassle when dealing with them. The company, overall, tries every way possible to hold back whatever reimbursement they possibly can. They pick apart every detail and work against their clients if at all possible. At least this has been my experience.
Insurer: Trupanion
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excellent customer service and fair pricing
excellent customer service and fair pricing
Insurer: Trupanion Canada
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I’ve been with trupanion for 11 years.
I’ve been with trupanion for 11 years. Just added another dog . It’s a very easy policy to understand , rates are reasonable and no hidden exceptions.
Insurer: Trupanion Canada
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So very happy with Trupanion!
I'm so happy that I have Trupanion insurance for my Dogs. They've literally been a lifesaver! I first thought about why I'm paying insurance for my dogs; now that they are older I'm glad I kept it. Thank you Trupanion!
Insurer: Trupanion Canada
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