Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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Quick response & reliability
Trupanion is very quick in processing claims and sending the check. They pay 90% after deductible which is great! I would highly recommend Trupanion pet insurance to my family & friends who has pets!
Insurer: Trupanion
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Pet protection
Very easy to sign up. Plan is better than others I have checked.
Insurer: Trupanion
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I trust Trupanion
Anyone I know who has pets have recommended Trupanion and I trust them
Insurer: Trupanion Canada
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Do Not Buy Trupanion
I have had the worst experience with Trupanion insurance. They go out of their way to cover nothing. My pet had a wound on her paw and they told me it was a pre-existing condition and refused to cover it. I have spent over $7000 on pet care in the past year while paying $153 a month for Trupanion and not gotten a single dime from them. Do not waste your money on this company. I wish I could get all the money I've wasted back to pay for my pet's medical needs.
Insurer: Trupanion
By: Alyssa
Company does a great job of taking your money monthly but will find any reason not to cover your pet!
I signed my dog up for Trupanion on 5/20/18 when she was about 9 months old thinking it would be a great way to assure we can keep her healthy as possible without busting the bank. What a bad idea, I do not reccomend this company. At $52 a month for the highest possibly deductible of $1000 they will find any which way simply take your money monthly, and deny any coverage of your pet. I was told they will not cover allergy shots for my dog that would come in at $92 monthly and would be life changing for her since she is losing fur around her paws, chewing excessively, itching and bleeding; because our veterinarian gave us ear drops that can also be used to treat ear infections when she was 4 months old. I kept my paperwork from all veterinarians for the lifetime of my dog and Trupanion stated she was treated on 10/4/17 for an ear infection which was incorrect, when I showed proof that she wasn't and ASKED if they could show me THEIR proof of her being treated I was told they could not show me the proof that they could go by because it's a violation of privacy?? Like my dogs a human and I don't pay them monthly for the policy?? I was told to submit an appeal with the help of my current vet which I have no faith in after reading reviews on here. I am going to be canceling my policy with Trupanion and finding a policy with a more trusted company. I hold pet owners to this, beware Trupanion is a scam! They will take your money and will not help you or your dog in return.
Insurer: Trupanion
By: Kaylee
I am happy I chose Trupanion pet insurance for my puppy
The Trupanion website is easy and clear. The agent on the phone was clear. The insurance product is good and clear - no hidden info, not too many exclusions. My vet also recommended this company.
Insurer: Trupanion
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Best Decision
Trupanion has been the best decision I ever made. Their customer support is easily accessible, always friendly and very knowledgeable. It’s terribly easy to submit a claim, and they evaluate and provide reimbursement quickly. Also, this is the first time that an insurance company has reviewed my monthly premium and actually said they were going to LOWER it!! Amazing.
Insurer: Trupanion Canada
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Good service, reasonable rates.
Good communication, satisfactory plan at reasonable rate.
Insurer: Trupanion
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Honest product and service
The information was clear and thorough. The price is very reasonable.
Insurer: Trupanion
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Service and sign up was easy everything was well explained. The plan is exactly what I was looking for.
Service and sign up was easy, everything was well explained. The plan is exactly what I was looking for.
Insurer: Trupanion Canada
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