Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


Verified August 14, 2022

Insurance costs

I still find that the monthly rates are too expensive

Insurer: Trupanion Canada

By: Allison

Useful
Verified August 14, 2022

Helpful for the big expenses

I would have to crunch the numbers to see if there is an actual cost benefit to having this service. It is very helpful for us, as we have used it multiple times for our dog. However, due to the monthly payments and high deductible (in order to afford the monthly payments), I can't truly say if there is a benefit overall or if I spend as much as I end up having covered. Since my dog currently has an injury that is not healing "as expected" and it is taking much longer than "expected" and may result in specialized care...it could be very cost effective. That said, since exams and visits aren't covered (and specialists cost hundreds just to walk in the door), my cost will remain very high. So, I am happy with my service and I don't plan on cancelling, but friends that ask about insurance ask about all the things that I already listed. So, my answer is a "7".

Insurer: Trupanion

By: Michelle

Useful
Verified August 14, 2022

Financial ease of mind

I have a cat who's currently going through some rough times and Trupanion's coverage has been a great assistance to me financially, which is helping me mentally with an overall stressful situation.

Insurer: Trupanion

By: CHRISTINA

Useful
Verified August 13, 2022

Cautiously optimistic

Sign up was clunky, monthly pricing is high compared to other insurance. Hopefully proves worth it

Insurer: Trupanion Canada

By: Coiley

Useful
Verified August 13, 2022

Your response to my problem was fast my complaint is the monthly price.

Your response to my problem was fast, my complaint is the monthly price.

Insurer: Trupanion Canada

By: Marilyn

Useful
Verified August 13, 2022

Trupanion has been our pet insurance group for years and we have been satisfied beyound belief!

Trupanion has been our pet insurance group for years and we have been satisfied beyound belief!!!!!

Insurer: Trupanion

By: Kerry

Useful
Verified August 12, 2022

A Lifesaver!

I couldn't be happier to have Healthy Paws Pet Insurance. My sweet little rescue pup has multiple allergies resulting in hair loss. Being able to get him the proper care to address his issues and give him the best possible quality of life without having to worry about the expense is incredibly helpful. Healthy Paws has been so quick to process claims, literally payment shows up in my account within a day or two. I'm very impressed with their service & follow-through.

Insurer: Healthy Paws

By: Suzanne

Useful
Verified August 12, 2022

Down to earth friendly and positive experience staff at truoanion are amazing and always supportive and kind.

Down to earth friendly and positive experience staff at truoanion are amazing and always supportive and kind. So very glad I went with Trupanion and stay for this reason, as well as a great plan for my ?? friend.

Insurer: Trupanion Canada

By: Richard

Useful
Verified August 12, 2022

Pleased with service

Paid a reasonable amount.Good communication with vet clinic.

Insurer: Trupanion Canada

By: Shirley

Useful
Verified August 12, 2022

I used to rave about pet insurance.

I used to rave about pet insurance. Your insurance company has my dog having a preexisting condition from when he was NINE WEEKS OLD AND I JUST BROUGHT HIM HOME. We were trying to figure out puppy food which the one he was on hurt his stomach. Now for life trupanion considers anything digestive a preexisting condition. That’s the equivalent of a human baby wearing diapers who has to poop in the diaper and when the child is 8, he/she is considered to have a preexisting condition. Makes no sense, right!?

Insurer: Trupanion

By: Erica

Useful

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