Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Super fast, efficient, and truly transparent insurance
Trupanion has been clear and easy to understand right from the beginning. Although they may not be the cheapest, I think that the rate difference is earned with the communication, coverage, and efficiency of the claim process. I cannot say enough about how refreshing it is to have something works the way it should - I've been so pleased with how everything is presented by Trupanion. I have a dog who's had some allergy issues, and from the time my vet called me today, to the time I got to the office to pick up my pooch, the claim (filed by my vet, which is also a nice bonus) was already completed and approved. Awesome!
Insurer: Trupanion
By: Amy
Don't Expect to Have Anything Covered, or to Hear Back in Any Time Frame
We have had Pet's Best for ~1.5 years and have made 3 claims thus far for our puppy the same age as the policy. At this point, I have no clue what Pet's Best actually covers and beginning to ask myself why I even have insurance through them. It takes over 6 weeks to get a claim through! During that time, no communication of the status, even if you try to reach out. When the claim finally goes through, the explanation of what was covered and what wasn't is abysmal, not to mention the fact that they cover next to nothing. 3 claims and they have covered ~10% in total. We have the BestBenefit - Unlimited Annual Limit and the EssentialWellness coverage. In our pup's annual check-up and vaccination, they did not cover the Influenza, Bordetella, Borrelia (Lyme) or Leptospira vaccines. At this point I'm paying Pet's Best to file claims and tell me more than half isn't covered.
Insurer: Pets Best
By: Shaun
Always very professional and friendly.
Always very professional and friendly. Very fast turn around time for reimbursements.
Insurer: Trupanion
By:
Chose this score because it’s nice to have insurance but coverage seems very limited
Chose this score because it’s nice to have insurance but coverage seems very limited
Insurer: Trupanion
By:
Michelle was very professional.
Michelle was very professional. She answered all my questions. Plus, she was extremely pleasant. I am very happy with the answers I received. Have been with Trupanion for 4 years and very happy with the coverage. Rates are better than other companies, when compared.
Insurer: Trupanion
By:
My price has gone up I feel I pay a lot and somethings I feel should be covered are not
My price has gone up, I feel I pay a lot and somethings I feel should be covered are not
Insurer: Trupanion
By:
The pay out response was quick but I’m uncertain about the multiple $250.
The pay out response was quick but I’m uncertain about the multiple $250.00 deductibles.
Insurer: Trupanion
By:
Trupanion has come through for me several times when I needed it most.
Trupanion has come through for me several times when I needed it most. Will never be without Trupanion.
Insurer: Trupanion
By:
We had a lot more coverage and a cheaper rate in North Carolina.
We had a lot more coverage and a cheaper rate in North Carolina. We will be looking into other pet insurance companies.
Insurer: Trupanion
By:
When you pay thousands in monthly premiums then only get covered for 500 for a situation that cost you close to 3000 on two sep trips sufficed to say you wonder what exactly the point is to you.
When you pay thousands in monthly premiums then only get covered for 500 for a situation that cost you close to 3000 on two sep trips, sufficed to say , you wonder what exactly the point is to you. I meAn, 48 month the last 4 months in TN, 129 monthly when I lived in NJ for over two years, is what I’ve paid for you to cover 500 the first time I need you. Please tell me why wouldn’t I just pay the 501 once rather than pay you monthly equaling out to about 8 times that. Just saying
Insurer: Trupanion
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