Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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In the past claims process has been smooth and fair however our last experience leaves us less than satisfied.
In the past claims process has been smooth and fair, however, our last experience leaves us less than satisfied.
Insurer: Trupanion Canada
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Love the coverage.
Love the coverage...disappointed with constant rate increases :(
Insurer: Trupanion Canada
By:
Smooth process for signing up my puppy
Very easy to sign up and great pricing
Insurer: Trupanion
By:
I would have given a 9 or 10 except I was mislead.
I would have given a 9 or 10 except I was mislead. When I signed up I was told I could switch Declan’s deductible at anytime. Even though you know longer do this, I should have been Grandfathered in. I am shopping for new insurance, which is not what I want to do and, sadly not comfortable insuring my new puppy and kitty with you. Very unfair and shows lack of ethics.
Insurer: Trupanion
By:
My customer service experience with Alex was great.
My customer service experience with Alex was great. Alex gets a 10! My experience with pet insurance overall is that deductibles are high, deductibles applied per event rather than annually are awful, and monthly costs are also high. That said, I don’t think Trupanion is worse than any other pet insurer. Seems to be the same with all of them. But I feel it’s a necessity in case of a serious illness or accident where the potential for enormous bills is likely. Neighbors of mine had a very ill pet, no pet insurance, and the bills incurred were in the thousands. That’s why I got this insurance. I researched and decided Trupanion was the best fit for me.
Insurer: Trupanion
By:
Peace of Mind
No hassle in receiving pymts to my Vet. Reasonable rates. Great having peace of mind when I have to get any treatment for my fur baby. The only thing I was sorry about was that I didn't get the Add on for physo therapy. Never thinking my baby would need it but he did after 2 surgeries.
Insurer: Trupanion Canada
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Surgery success
You guys never let me down. Vet bills are always stressful, but it helps so much knowing claims are easy to make. I’ve had to make several claims and each time I get quick approval with the latest surgery being no different from biopsy to removal. The direct deposit payouts help so much. Thanks!
Insurer: Trupanion
By:
Join up process easy - disappointed that I was offered to join without join up fee, but that offer was withdrawn when I actually joined
The actual sign up was easy. I was disappointed because I had asked for a quote a few days earlier and I received an email offering to waive the joinup fee if I signed up immediately. I was not able to sign up that day, and was frustrated to see that I had to pay the join up fee. It almost made me reconsider joining.
Insurer: Trupanion Canada
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