Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


Verified May 09, 2022

Too many questions, not enough answers

It's an amazing service, but I was charged the $35 start-up fee, which is fine... but then also charged $40 and then an additional $4 from Veterinari or something like that, right along with the trupanion charges... What's that about? is there going to be a bunch of hidden fees? Why was I charged more money for no reason without being notified? I have a lot of questions and will be in touch with someone once I have the time. Also, in the email it says every injury or illness, but you make it sound like only if there is surgery or longterm healthcare needed. If my dog gets a splinter removed will I have to pay $300??? If so what's the point of the insurance? The fact that I have more questions after signing up then I did before signing up, is why I only give a 5. Excellent service.. it sounds like anyways, but I have to get in touch with someone to clear all this up now, which is not what someone with a busy schedule and a new puppy needs.

Insurer: Trupanion Canada

By: Sarah

Useful
Verified May 09, 2022

Not happy with the amount of coverage

they didnt cover much at all ....first time using the insurance and not happy with the amount they covered...I spend too much a month for that little coverage

Insurer: Trupanion Canada

By: Susie

Useful
Verified May 09, 2022

Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.

Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.

Insurer: Trupanion Canada

By: Shari

Useful
Verified May 09, 2022

I was quoted 83.

I was quoted 83.00 per month for my mother’s puppy and when the declaration page came through, it said $93.00 per month.

Insurer: Trupanion

By: Robyn

Useful
Verified May 09, 2022

Trupanion Claims

My dog’s end of life Trupanion experience was great. However, I don’t agree with your deductible policy.

Insurer: Trupanion

By: Michele

Useful
Verified May 09, 2022

Great insurance for my puppy!

My puppy experienced severe pain and we took him to emergency and the next day again for an MRI and back surgery. The cost was high and with my Trupanion insurance, the company took care of the cost and was so helpful along the way. The service was quick and Trupanion took care over 90 % of the cost including answering all our questions with the Vet. We are extremely happy with our insurance and hope others would consider this insurance for their family pet as well. Thank you again for your kind service! My puppy ?? is slowly getting much better! ??

Insurer: Trupanion

By: Kalfred

Useful
May 08, 2022

Good Experience Overall

My puppy has had a few health problems. She is now two and had to get treatment for a liver dysfunction which she made a full recovery from and pancreatitis. Both treatments were covered by PetsPlusUs and it was a relief that I didn’t have the added stress of wondering how I was gonna pay for her treatments. Thankfully, our vet clinic submits all the claims for me so it is super easy every time!

Insurer: Pets Plus Us

By: Gaby

Useful
Verified May 08, 2022

Great Insurance

helpful, good promo and great prices

Insurer: Trupanion Canada

By: Courtney

Useful
Verified May 08, 2022

Thank you again for everything

I could not have afforded my dogs surgery for hip replacement without. Thank you so much for everything you have done for my dog Bentley. So appreciated. Everyone is so nice and caring. I have recommended Trupanion to everyone .

Insurer: Trupanion Canada

By: Sherry

Useful
Verified May 08, 2022

Long term customer

Although I have been with Trupanion for 6 years, I believe that this is an expensive insurance to contract with. I will be shopping for what else is available.

Insurer: Trupanion

By: Joanne

Useful

Compare top pet insurance providers plans.