Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified February 02, 2022

The experience was okay but I am not sure I would recommend any pet insurance to a pet owner.

The experience was okay but I am not sure I would recommend any pet insurance to a pet owner. The only wayit would be useful would be for a major operation. For year to Year ailments that don't exceed the deductible it is not worth the monthly premiums. I am greatful that my dog is relatively healthy. I feel you are better off putting the premium that you pay into an account monthly and the money would be there to pay the vet bill. Nothing against your company. You are very easy to deal with but I would not get pet insurance again.

Insurer: Trupanion Canada

By:

Useful
Verified February 02, 2022

Tori was very helpful and pleasant - great customer service!

Tori was very helpful and pleasant - great customer service! Our monthly insurance fee is high - $116 (considering moving to a higher deductible to bring down the monthly cost; will keep you posted).

Insurer: Trupanion Canada

By:

Useful
Verified February 02, 2022

There are not enough words for me rot say how I feel about Trupanion.

There are not enough words for me rot say how I feel about Trupanion. I have left reviews before and I will keep leaving them. My pet needed unexpected medical attention, first from emergency care and then a specialist and Trupanion was there for me. My insurance for my sweet feline was well worth it and I will tell anyone and everyone, don't hesitate, get Trupanion. My claims were paid quickly and so much was covered. You hate to think that you will ever need it but you will be so grateful if you have it. Thank you Trupanion.

Insurer: Trupanion

By:

Useful
February 01, 2022

GO WITH TRUPANION; RUN FROM PET SECURE

So many flaws with this Insurance company, it's hard to know where to begin. GO WITH TRUPANION! If you do not take out the best Pet Secure Program #4, you are wasting your money. With Pet Secure #3 or less. They will only do one knee or one shoulder or one leg/year, up to a minimal amount in surgery; costs are much higher now. Your dog will have to wait until the next year to have the other one done if it fails in the same year or you will have to pay in full yourself. They reduce you to 50% as soon as your dog gets sick and needs surgery, etc. If you move up in the plan to the next level, anything done prior on a lower plan, is considered pre-existing and will only get covered for the previous plan amount. My Frenchie got sick, (on Plan #4), needed diagnostics, surgery, chemo infusions and medication, aside from any blood work and re-evaluations. They cut his 80% down in the middle of his treatment and he is only 7 years old, surgery before his 7th birthday. Sure they won't reduce you, if you hardly use them and continue to pay them the higher Premiums for a higher Plan. Don't go with this company. I'd rather pay a bit higher Premium and maintain 90% coverage with TRUPANION forever!!!!! THIS COMPANY DID NOT EVEN WARRANT GETTING A ONE STAR RATING IN MY BOOKS. SHAME ON THEM. BUT THEY MAKE YOU RATE THEM OR WILL NOT POST. TAKES FAR TOO LONG TO GET PAID, AS WELL!!! Their Underwriters are horrendous

Insurer: Petsecure

By: Gail

Useful
Verified February 01, 2022

An absolute no brainer to go with trupanion!

An absolute no brainer to go with trupanion! I¡¦ll never own another pet without it. Saved me thousands

Insurer: Trupanion Canada

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Useful
Verified February 01, 2022

Because Trupanion has always been very helpful with taking care of my almost 17 year old cat Buddy.

Because Trupanion has always been very helpful with taking care of my almost 17 year old cat, Buddy. Especially financially.

Insurer: Trupanion

By:

Useful
Verified February 01, 2022

I think the insurance is very expensive so I do tell people that but I've always found everyone there to be very professional and courteous.

I think the insurance is very expensive so I do tell people that but I've always found everyone there to be very professional and courteous. Claims are responded to quickly and I've never had a problem with what the company does or says. Overall, except for the expense, I am very happy with Trupanion.

Insurer: Trupanion

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Useful
Verified February 01, 2022

I¡¦m very satisfied and recommend your company.

I¡¦m very satisfied and recommend your company.

Insurer: Trupanion

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Useful
Verified February 01, 2022

The person that I spoke with was friendly knowledgeable and helpful.

The person that I spoke with was friendly, knowledgeable, and helpful.

Insurer: Trupanion

By:

Useful
Verified February 01, 2022

Trupanion has been very responsive with settling claims and answering questions.

Trupanion has been very responsive with settling claims and answering questions. My veterinarian had a policy with Trupanion for her pets and suggested I look into doing the same. I'm glad I did. With the cost of pet care they have made visits to the veterinary office financially manageable.

Insurer: Trupanion

By:

Useful

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