Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
Other Categories
Excellent coverage, pricing and claims process
I've been with Healthy Paws for approximately 5 years for one dog. Recently added a second dog. Pricing and coverage is excellent and affords us peace of mind. I've had to file a few claims and I am very much impressed with the claims process. It is extremely efficient and easy. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Brian
Starts out great, then "wham!" -- they jack the rates up by 30 - 40% annually even if you never use the policy
I had this insurance for one year. I was able to benefit from some signup discounts. I enrolled my dog at 11 weeks of age. He was healthy and I submitted zero claims for accident/illness over the year. The wellness plan is basically a holding account; you pay a certain amount that they hold for you and give you your own money back for qualifying wellness expenses as you incur and submit "claims" (it functions like an HSA, Health Savings Account). When it came time to renew my policy, despite the fact that I submitted zero claims for accident or illness, they told me that I could expect a 30 - 40% increase in the cost of coverage EVERY YEAR, regardless of whether or not I use the policy. They embrace your money, and keep on squeezing. While rising costs is an issue for all types of insurers, some carriers do not systematically raise rates annually (and by such a whopping percentage that is way higher than the rate of inflation). Some offer discounts and incentives if you wind up not using the policy. I'm going to try somebody else who won't squeeze me like a boa constrictor.
Insurer: Embrace
By: Lisa
PetsBest is truly THE BEST!
I'll be very honest, I was skeptical this pet insurance thing really worked. I'm happy to say I was very wrong!! Our dog racked up nearly $3,000 in vet bills over a 4 day period. PetsBest answered the call and reimbursed 90% of those bills (per the coverage I have). They are GREAT! I would HIGHLY recommend them!
Insurer: Pets Best
By: Rusty
We have AKC insurance and LOVE it
We have AKC insurance since our pup came to us at 10 weeks old. It's well paid for itself when she came, she had Guardia we thought she swallowed something. after all the diagnosis the bill was $789 When we first got AKC insurance it started at $56 a month with the wellness plan, and she is now 3 years old it's gone down to $46 a month we use it for just regular checkups and heart worm testing with the mediations and it cost us a few dollars well worth the price and protection!
Insurer: AKC
By: Tarra
Thousands spent with no cosideration. Price gouge for seinor dogs that have been with Healthy Paws for years.
Almost 5 years,I have been with this company since January 2019 . I had 2 dogs covered paying over $300 monthly. I never made a claim and never missed a payment before a debit card change in July. My payments were on auto pay. I called as soon as I discovered an issue less than 3 weeks from cancellation. They canceled my policy 30 days later with no reinstatement option. They couldn't care less about the fact that we have been long term clients with no claims and now my dogs are older and it will be hard to get reasonable coverage for them .They are supposed to care about pets , they are part of a non-profit , but they are really just concerned about their bottom line and no concern at all for the fact that my dogs are older now 12yrs and 10yrs and more likely to be having a claim in the later years of their life with absolutely no consideration for the fact that they have made thousands of dollars off of my dogs youth and health.The new quote is double the payment amount with 30-40 percent less coverage with 4x the deductible - Total RIP OFF from a company that has made thousands off of these two dogs with 0 claims for so many years. The reps got real rude and defensive when I let them know I wanted to escalate a complaint.They would not give me a viable method to file a formal complaint.He first gave a PO Box to mail a complaint. I asked for other options and whether somone could contact me . He sarcastically suggested BBB so I have complained there as well. Don't subscribe to Healthy paws. If you love your dogs, keep researching and get coverage with a company that loves pets too!!!
Insurer: Healthy Paws
By: Othelia
Latest 1 comments
Othelia, We understand that there are times a policyholder's credit card used on the policy could be lost, compromised by fraud or that there may be a change in bank accounts, expiration date, etc. When an account goes into suspension due to the fact that we are unable to bill the card on file, we make every effort to keep policyholders up to date and informed about the status of their account. Multiple notices are sent via email, and a Notice of (upcoming) Cancellation is sent out via regular post as well. There is also an automatic grace period that is taken into account. However, if we do not hear back from the primary account holder (prior to the cancellation effective date) the account must be canceled. In order to be equitable to all enrolled pet parents, we cannot make any exceptions to this policy. Your email complaint has been provided to management and our customer service team member provided you with our address if you want to submit a written complaint.
They rob me for 2 years
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. I would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY.
Insurer: Fetch
By: Evelisse
Satisfied customer
I think Health Paws is a good insurer. Filing a claim online is very easy. They are pretty prompt in making a decision and the reimbursement is made directly into one's account, which also saves time. There are some exclusions and deductibles, but overall, I think the product is a good and fair value for the premiums.
Insurer: Healthy Paws
By: Eric
Nationwide
Nationwide has been great insurance but but the price keeps going up. With 3 dogs getting older it is getting expensive.
Insurer: Nationwide
By: Beth
Latest 1 comments
I totally agree.
Very disappointed. My monthly fee is going up from 55$ to 90$!!
Very disappointed. I'm in my first year. I took out the insurance when my pet was a baby and I trusted the advertising that they wouldn't make absurd increases. But I've just received an email informing me that my monthly fee is going up from 55$ to 90$. This is complete nonsense, a lack of sense. It's almost double the amount for a pet that's a year and a bit old. Imagine when it's 8, 9 years old. Prepare your pockets, friends. When I called customer service, they told me that they had studied my pet's breed and had to change the price. If they hadn't done this before, do I have to pay? I don't even know if an increase of this level is legally possible, but I'm going to do some research to make sure they're not infringing on my rights as a consumer.
Insurer: Trupanion Canada
By: Juliana
Dental Procedure Costs
My dog had dental X-Rays in January 2023. Ended up having 2 additional teeth removed (my dog never had a set of X-Rays taken and due 1 tooth falling out unexpectedly my vet recommended the X-Rays). I feel that ALL PET OWNERS SHOULD HAVE PET INSURANCE. Yes it is 1 more bill to pay each month; however, if your pet needs a surgery/procedure done that is costly, the pet insurance will help big time! The dental procedure for my dog without insurance to help me out would have been a little over $1,300.00 out of my own pocket! Who has money like that just sitting around??? With Nationwide Insurance, I pay my monthly premium (premium amount depends on the dog age and general health), after the $250 deductible is paid, Nationwide Pet will pay 90% of the claim and the owner only pays 10% of the claim. With my pet insurance through Nationwide Pet, I was able to afford to have my dog have dental X-Rays, plus have 2 bad teeth pulled out.
Insurer: Nationwide
By: Heather