Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Such speedy seevice
Thank you Trupanion. An unexpected UTI was diagnosed just before Christmas. Trupanion covered most of it within 24 hours. So relieved so grateful for this insurance. Thank you all.
Insurer: Trupanion
By: Margaret
Because "0" is not an option for AKC/Companion Care
More upset with myself than anything, make sure you know what you're covered for. Have never filed a claim during the life of my 5 year old French Bulldog, but have carried AKC insurance the entire time. A few weeks ago my boy developed IVDD- went from unstoppable to having emergency spinal surgery in a week. Over $6500 in bills, thought it was going to be ok, from the financial standpoint... you know, 'cause I had "pet insurance". Filed my claim, got back EOB & $500 today... that was it, all AKC/Companion Care covered was $500. My ignorance, my loss, feels more like a sham than anything beneficial.
Insurer: AKC
By: Eric
cost
I have been with healthy paw for 14 years. Started from 4 to 5 years ago, monthly premium has been going up 33% every year and this year goes up 36%. I do not recommend healthy paw to others.
Insurer: Healthy Paws
By: kei
Latest 1 comments
Kei - We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. If you have not done so already, please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increases. The Healthy Paws Team
Highly Recommend Healthy Paws Pet Insurance!
I have had Healthy Paws insurance for one of my dogs since he was a puppy and he is now 7 years old. I have been very pleased with the coverage and service I receive from Healthy Paws. I am reimbursed for eligible services days after submission to Healthy Paws. Over this past year my dog has been treated for an unknown shoulder injury that just seems to defy the many approaches to rid him of his pain. Healthy Paws has covered all the treatments submitted and continues to do so as we get closer to a diagnosis that will hopefully result in resolving his pain, muscle atrophy and limping. I recently switched my other dog over to Healthy Paws Pet Insurance because of the great coverage and customer service I receive from Healthy Paws!
Insurer: Healthy Paws
By: Lura
BEWARE of MetLife renewal and raising cost 40% !
-------After having policy with MetLife for several years and now second dog - we never had a complaint EXCEPT now ! At our renewal they raised the pricing 40% -- no formal letter although they state it was sent in an email 60 days ago ?? regardless how outrageous ! we only used a small portion of our benefit ! I will be shopping around tomorrow. -
Insurer: MetLife
By: Christine
Reliable Service
Fast, efficient and reliable service every time. No matter if the claim is submitted at the vet clinic or I submit an invoice, it’s always processed in a timely manner. The rates may be somewhat high, but I have NEVER had an issue with claim submission. Read the terms of your policy to know what’s covered-easy peasy!!
Insurer: Trupanion Canada
By: Sherry
Liers backed by Adjustors
!!!!!!!!!!!!!!!!!!!!!!!!!My fully vaccinated one year old indoor cat who have 42.25 Cad/month insurance premium with Trupanion vomited and showed sign of illness, I booked urgent appointment for next day with vet. Turpanion refused claim , the cat ended up having worms and according to smart A** Trupanion adjustors this is not illness and could have been prevented ! Wake up guys ! This is 2023 , you cannot go away with stealing people who pay premium for emergencies like this. I will expose this every where and follow with government regulatory authorities so people know what kind of service you guys are .!!!!!!!!!!!!!!!!!!!
Insurer: Trupanion Canada
By: rabih
despite some points for improvement, a positive experience.
I've had the insurance for a year and it's been extremely helpful. Just this year, my 7-year-old dog, who has never been ill, started having various problems. Some of them unfortunately started during the waiting period and were treated as pre-existing conditions, but the rest were covered and were our salvation. On a positive note, they didn't increase my price absurdly after a year, even though I had used their insurance (unlike Trupanion who DOUBLED the deductible for my other dog who didn't even use the insurance). a negative point is that the website is limited and there's no customer service, so for most things you have to call. Reimbursement also takes forever (it's taken 40 days but on average it takes 20-30) but overall I'm very satisfied.
Insurer: Pets Plus Us
By: Juliana
Ruptured Disc
My two year old beagle required surgery for a ruptured disc. Because of Pets Best I was able to get her the best care available. She has made a full recovery, much faster than anyone expected. Her bill was a little over $8000. After paying a $250 deductible and 20% copay, I was reimbursed $6500. The only item not reimbursed was for vitamins. Her premium for the year was less than $500 so it's been very cost effective to have her insured with Pets Best.
Insurer: Pets Best
By: Becky
Complete Disappointment
When I purchased this insurance, it was claimed to begin immediately with no waiting period which is why I selected this company over all the others. I took my newly adopted puppy into the vet due to kennel cough and submitted the claim. The mobile app to submit a claim is garbage, it crashes and glitches constantly. Then it took nearly 30 days to review and deny my claim. I received no updates for nearly 20 days about the process, and the update was an emailed apology for the delay in processing. I will be looking for new insurance.
Insurer: Pets Best
By: Tiffany