Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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Claim Experience
In order to afford the insurance I have a rather bight deductible so I didnât get any money from my claims.
Insurer: Trupanion
By: Kimberley
A Satisfied customer
He was very good explaining everything and we got a plan we could afford he was excellent
Insurer: Trupanion
By: John
Best pet insurance ever
I couldnât be happier with my Trupanion experience. I had my dog neutered and they sent me a thirty day trial insurance and never in a million years did I think I would need it. And then this happened two weeks later. And Trupanion covered $4000. What a great company. Thank you from the bottom of my heart. I couldnât be more greatful. You saved my dog
Insurer: Trupanion
By: LAURENE
Jette
My service rep ROCKS!!! Heâs enthusiastic, professional, a good listener and creative. I called in to cancel my policy. He changed my mind AND sold me a second policy for my new puppy.
Insurer: Trupanion
By: Jeanette
A satisfied customer
We are pensioners on a fixed income and we are very pleased that we chose Trupanion when we got our puppy. It has helped us enormously. Trupanion customer service team has been excellent. We are referring Trupanion to all of our family and friends.
Insurer: Trupanion Canada
By: Chester
Good experience, best coverage
Good customer service. Jasmeen Cavalli helped sign me up and she was super helpful. The insurance seems like it is good. I like that your premiums do not increase based on your pet's age. I also like that the deductible is per condition, but I wish that there was a yearly max or something like that in case you have multiple conditions in a short time period. Its also tricky that you cannot lower your deductible or add the riders after 30 days. It would be nice if you could do this once a year or something like that. 30 days is also a long wait period for your coverage to begin. The premiums are also a bit higher than most other companies, but I am hoping it will be worth it long term. I also like that Trupanion can pay your pet directly. It is also nice that customer service is there 24/7 in case you need them.
Insurer: Trupanion
By: Kelley
AWESOMEEE EXPERIENCE REGISTERING
Great experience signing up. My customer service representative was extremely knowledgable and took the time to answer all the questions I had. Even during the registration process, still continued to answer my questions and give guidance where he could. I hope I never had to use Trupanion, but if I do, hopefully I will have the same experience.
Insurer: Trupanion
By: Lorena
Signing up my dog with Trupanion pet Ins
Easy sign up
Insurer: Trupanion
By: Betty
Our Toby
I was very pleased to have trupanion.Our shitszu was really sick in icu hospital for 7 days ,we almost lost him twice during his stay.He had 5 transfusions during his stay.His gust for life is unblieviable.Each day he is starting to be more like himself.Iwas so greatful we had trupanion the cost was enormous but we only paid 10% for our love.
Insurer: Trupanion
By: Elizabeth
From Vomiting and Lethargic to THRIVING!
I carefully researched numerous pet insurance companies and tried to find all the fine print to carefully compare. Finally, I settled on Trupanion for several reasons: 1. For any new particular medical need that arises, such as chronic kidney disease that our Libby developed, we pay the first $500, then Trupanion covers 90% of all treatment and medications needed FOR THE REST OF LIBBY'S LIFE! There will be no additional co-pay requirements when the year ends as with other companies. (Check the fine print of other companies for that!) 2. For any particular medical need, there is NO CAP! Trupanion will not stop paying 90% of the medical bills for the life of our pet, Libby! Most companies I researched listed dollar figures for CAPS, the maximum amount they will pay for a particular need. 3. Additional add-on: for a little more we purchased an optional coverage package that adds certain treatments that could be beneficial. We placed zero claims until Libby was 8 years old and suddenly showed signs of an illness. She started vomiting and became lethargic so quickly! It turned out to be chronic kidney disease and we feared she might die! She was lethargic and like butter in my arms! After several nights in the emergency hospital, she stabilized and we brought her home. Now she is on a special diet, supplements, and receiving acupuncture treatments (covered by the optional coverage package we added). The medical bills have really added up for this 1 illness but Trupanion made it very manageable because they are covering 90%, AS PROMISED! Libby is THRIVING and we are beyond thrilled! Any pets we have in the future will be covered by Trupanion! Linda, (Libby's Mom)
Insurer: Trupanion
By: Linda