Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,009 total


Verified August 09, 2022

It's a good company that is reliable to pay claims.

It's a good company that is reliable to pay claims. I was disappointed that being a loyal paying customer for the past 17+ years, I wasn't eligible for a first free month with our new puppy and I had to wait 2 30 days for any illness coverage. This is due to our vet not dealing with Trupanion and not able to offer the deal. This is our third dog we've insured with Trupanion. We were offered a free first month and immediate coverage with pets plus us pet insurance but I declined it because I'm loyal to Trupanion.

Insurer: Trupanion Canada

By: June

Useful
Verified August 09, 2022

Having peace of mind

Knowing that if something happens I won’t have to worry about financial burden for my pet to get the best possible care.

Insurer: Trupanion Canada

By: Alison

Useful
Verified August 09, 2022

Trupanion for all fur-panions

Trupanion was recommended by my vetranarian. Because I trust him, I decided to do research about your company. I found enrollment extremely easy. I ask talked to an agent, who was very helpful. My experience so far has been great. I look forward to doing business with Trupanion in the future.

Insurer: Trupanion Canada

By: Susan

Useful
Verified August 09, 2022

Website was deceptive on a quote.

Website was deceptive on a quote. I have one dog and received an email to add the 2nd dog. The quote said $200 deductible but when I signed him up it switched to $750 deductible for the same price. I called and sent screenshot oh what I saw. They just said they didn’t know why that happened and forwarded to their IT department. Sounds a bit deceptive to me.

Insurer: Trupanion

By: Joy

Useful
Verified August 09, 2022

I have been a Trupanion customer for over ten years.

I have been a Trupanion customer for over ten years. I had the basic insurance with the recovery and complementary care added for my first dog Barkley, who was a German shepherd. In his older age he developed arthritis and hip dysplasia/ a lump that needed to be removed. Trupanion covered 90 percent of all his medications/ supplements for his issue and also 90 percent of his water/ physical therapy/surgery. I would have never been able to afford those services that helped him so much. When he got sick at the end of his life they helped me greatly in the emergency room with costs. The cost alone would have financially killed me if they didnt pick up the 90 percent. The people in the customer service dept are always compassionate, wonderful and helpful. I have nothing bad to say about Trupanion, I recommend them to everyone. I just got a new puppy and called right away to get the same insurance package for him. What a relief knowing that I can afford to take care of my dog with the help of Trupanion and that I can always call and speak to someone who understands me, is compassionate and loves animals.

Insurer: Trupanion

By: Kimberly

Useful
Verified August 09, 2022

Experience

It very easy to sign up

Insurer: Trupanion

By: Donna

Useful
Verified August 09, 2022

Hard decisions made easier.

Trupanion was kind, responsive and helpful when our dog needed surgery to remove a liver mass. It made a hard decision easy knowing we could afford the surgery with our policy. I have recommended trupanion to all my family and friends.

Insurer: Trupanion

By: Jill

Useful
Verified August 08, 2022

90% coverage get to choose deductible covers all illness or accidents no limit to coverage.

90% coverage, get to choose deductible, covers all illness or accidents, no limit to coverage. Don't like that wellness exams, vaccines are not covered, that rehab is extra, that coverage is reviewed yearly.

Insurer: Trupanion Canada

By: Gail

Useful
Verified August 07, 2022

Payment at checkout. Awesome!

Quick payment.

Insurer: Trupanion

By: Michael

Useful
Verified August 06, 2022

Trupanion! Best pet insurance!

So great! Efficient. Expansive. BUT— I had to pat the deductible twice on the same issue because two specialists were involved! Is this right? One vet couldn’t find the problem and referred to a ver hospital ( UC Davis) . The visits were on the same day. ???????

Insurer: Trupanion

By: Diana

Useful

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