Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Go with a different insurer other than Fetch
Choose a different pet insurance provider, Fetch will quickly find every way to deny a claim as a pre existing condition and not pay your claim. After many years as a customer with Pet Secure we transferred over to Fetch for our 5 year old dog because they advertise that they cover comprehensive dental and we knew he would eventually need his first dental cleaning. Our dog had a a routine dental cleaning months after we signed up with Fetch, our dog had to have some teeth extracted based on X-rays taken during the procedure, they denied the claim with 24 hours because they said that we hadn’t provided medical records for the 6 months prior to being a customer. We then uploaded an additional record for the standard vet appointment our dog had prior to the dental appointment, they then said the reassessment of the claim could take up to 30 days (even though the initial claim took 24 hours) during which they continued to take their $100 premium. They came back with a secondary denial of the claim stating that the teeth that were extracted were due to periodontal disease as a pre existing condition because the vet noted one broken tooth in his initial standard appointment, there was no way of noting which teeth (if any at all needed to be removed) until X-rays were taken during the actual procedure, we assumed we were just having a standard dental cleaning for our dog. We have since followed up with Fetch to discuss the second claim denial and no one has responded. We have since terminated our policy, it’s been a disappointing experience from start to end.
Insurer: Fetch Canada
By: Krista
The representative was very knowledgable
The representative was very knowledgable and explained everything very well, answered all of my questions and provided all of the pricing info I asked for. He explained the plan in simple terms and provided susinct detail.
Insurer: Nationwide
By: Jeff Baloun
Outstanding Service!
Thank you for providing a service that allowed me to financially care for my cat's health. When he got sick, my pet insurance gave me the confidence I needed to seek out veterinary care. Today, my kitty, Loki, is recovering nicely, and had I not had Pumpkin pet insurance, I am not sure I would have had such a positive outcome. Additionally, I need to add that the turnaround time for financial reimbursements is incredible. I would submit the claims, and literally within minutes (5-7 minutes), the reimbursed money was in my checking account. It was stunning! If you need pet insurance, I highly recommend Pumpkin Pet Insurance.
Insurer: Pumpkin
By: Kathy
This transition to Embrace was so easy
This transition to Embrace was so easy! Thank goodness for USAA and their fine service, for pointing me in this direction! Embrace offers great packages, and I am getting more for a better rate-saving over $200!
Insurer: Embrace
By: Stacy Kleinz
Easy to understand policy
Easy to understand policy. Reasonable priced.
Insurer: Nationwide
By: Toni
Good price and easy to get your quote
Good price and easy to get your quote
Insurer: Nationwide
By: Ana
Been with this pet insurance for almost…
Been with this pet insurance for almost 18 years. Long before anyone really knew medical coverage was available for your animals. They are fantastic. Premiums, how fast they pay. Amazing insurance. Highly recommend.
Insurer: Nationwide
By: Gina Henderson
Tricksters
So apparently, for Pets Best to reimburse cleanings and extractions, my elderly dog has to be put under anesthesia every 13 months for a dental exam. How is that not risky? Not to mention, it’s outrageously expensive and the reimbursement barely covers anything — if at all. What a scam! Shame on you! And Pets Worst would be a more appropriate name for you.
Insurer: Pets Best
By: Disgruntled
Met life is there for me
Met life is there for me. I had PetsFirst but since Metlife took over the claim process is easier and the policies are customizable for your individual pet needs. I have 6 pets insured and that gives me peace of mind.
Insurer: MetLife
By: Tara Broida
Pets Best Insurance is Dependable, Economical and the best thing you can do for your pet
"In the past I would pay all vet bills out of pocket. I didn't really consider insurance. However, after repeatedly ending up in situations where I went into debt for veterinary bills, I decided to go for insurance. I opted for Pets Best because I liked the coverage and the monthly cost was reasonable. Recently my cat suddenly became ill. It was three weeks of running to vets, including the ER. After my deductible of $250, Pets Best paid 80% of each claim. Removing the worry about overwhelming vet bills helped in my decision making process for my cat and allowed me to make decisions where I wasn't focused on the financial burden in the same way that I had been in the past without insurance. If I had opted to put my cat through expensive treatments, that would have also been covered. It was a relief to be able to make that decision based on what was best for my cat, not the financial burden. I would (and do) highly recommend Pets Best to any pet owner. They process claims quickly and when there is a delay you are notified via email. I feel this is one of the best investments you can make for your pets. "
Insurer: Pets Best
By: Sophia