Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


May 01, 2023

Would never be without insurance for our noodle-horses

We are a five dog household. We have insurance on all; ages 1yr to 14yrs. Three have only ever seen our wonderful vet for yearly check-ups but the other two have been an adventure of a medical learning curve. The only downfall has been that our monthly premiums have gone up each year, but otherwise I am a completely satisfied customer. I like the online portal, and have mostly only ever had good reps when calling in with any questions.

Insurer: Pets Plus Us

Veterinarian: Bunrside Veterinary

By: Lindsay

Useful
May 01, 2023

Petsbest rejected $650 claims because they considered cats' vomiting as pre-exiting condition

I am very disappointed with the Petsbest insurance and believe this is a scam. ALL cats vomit once in a while, which is normal behavior. My cat vomited 3 times in the morning, so we were worried and sent her to the vet and got $650 bills. My vet wrote "Patient vomit once in a while " on the medical record, hence Petsbest insurance determined this incident as a pre-existing condition and rejected the claims. Walk away with Petsbest insurance.

Insurer: Pets Best

By: Autumn

Useful
May 01, 2023

Healthy Paws - reliable and compassionate

I have been a Healthy Paws customer for 5 years. I am a customer for life based on my first experience with them back in 2018 - it was that positive! They are compassionate, easy to work with and charge a reasonable rate for coverage.

Insurer: Healthy Paws

By: Stephanie

Useful
May 01, 2023

Best Pet Insurance

I have had Healty Paws Pet Insurance for 8 years. In those eight year HP has come through every time that I had a claim. I am a very sceptical person so for me to indorse someone is rare. That why they are rated in the top two for pet insurance.

Insurer: Healthy Paws

By: john

Useful
Verified May 01, 2023

Good coverage, reasonable price

I hear it is the best coverage for the cost, ease of enrollment, payment, etc.

Insurer: Trupanion Canada

By: Gary

Useful
Verified May 01, 2023

Best Pet Insurance

The enrollment process was simple and the plan is great.

Insurer: Trupanion

By: Lynn

Useful
Verified April 30, 2023

Great service and lifetime deductibles!

I am extremely satisfied with Trupanion. I appreciate how easy it is to submit claims. I also chose Trupanion because they have lifetime deductibles. It’s the best pet insurance.

Insurer: Trupanion

By: Jacqueline

Useful
April 29, 2023

Best insurance policy for your pet

Before selecting insurance for my dog, I contacted seven different companies. I asked the questions that most people want to know. What was covered? Cost? Turn around on reimbursement. And overall I looked at all the reviews of each and every company I found that met life was one of the best rated of all the companies. My daughter-in-law works for a competitor company and tried to talk me into working out to deal with her but I told her that her company didn’t pay for everything that MetLife paid for and the compensation turnaround time and cost was 100% better, she understood and said you’re right but I do have a job here so I have to do what I need to do to try to convince you so if you’re looking for an insurance I’ve done all the paperwork, the bookwork and the legwork

Insurer: MetLife

Veterinarian: South Trail Animal Hospital

By: Robin

Useful
Verified April 29, 2023

Puppy doing great!

My puppy required an MRI. Following the examination, the vet contacted Trupanion to determine how much they would cover. Not counting my deductible, examination fee and taxes covered over 3300 of a 4700 bill. Just amazing and best of all tests came back normal.

Insurer: Trupanion Canada

By: Lindsey

Useful
Verified April 29, 2023

Trupanion is a great value for the money

There's many options and reasonable prices.

Insurer: Trupanion

By: Maranda

Useful

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