Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Affordable Policy Designed to Fit My Needs
Pets Best Pet Insurance had many different options to fit my needs. I selected a 90/10 illness/accident policy since we do not have fleas and heartworm in my area, and I only needed protection for emergent illness/accident. The reasonableness of their monthly premiums allowed me to get higher coverage percentage at a lower rate than other companies' premiums. My pet then became ill and had to see a specialist. Pets Best has honored my policy and paid claims submitted in a quick and timely manner, alleviating some of the stress and burden associated with my pet's illness. Hats off to Pets Best for providing a quality product at a reasonable price. Me and my dog Oscar appreciate your company. Be sure to check out this company when shopping for pet insurance.
Love METLIFE
So glad we had the MetLife dog insurance. This past summer my Frenchie suffered a horrible seizure and had to stay in the hospital for 4 days - then we had to go visit a neurologist vet. Thousands of dollars..... Already had met my deductible and very happy to say I got 90% back! It is very easy to submit the claims - and reimbursement comes in about 3 weeks. So happy I had the insurance.
Quick payments
Great experience with Hartville. Payments arrive quickly. Premiums have stayed constant.
Insurer: Hartville
By: Christopher
Excellent coverage, pricing and claims process
I've been with Healthy Paws for approximately 5 years for one dog. Recently added a second dog. Pricing and coverage is excellent and affords us peace of mind. I've had to file a few claims and I am very much impressed with the claims process. It is extremely efficient and easy. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Brian
Starts out great, then "wham!" -- they jack the rates up by 30 - 40% annually even if you never use the policy
I had this insurance for one year. I was able to benefit from some signup discounts. I enrolled my dog at 11 weeks of age. He was healthy and I submitted zero claims for accident/illness over the year. The wellness plan is basically a holding account; you pay a certain amount that they hold for you and give you your own money back for qualifying wellness expenses as you incur and submit "claims" (it functions like an HSA, Health Savings Account). When it came time to renew my policy, despite the fact that I submitted zero claims for accident or illness, they told me that I could expect a 30 - 40% increase in the cost of coverage EVERY YEAR, regardless of whether or not I use the policy. They embrace your money, and keep on squeezing. While rising costs is an issue for all types of insurers, some carriers do not systematically raise rates annually (and by such a whopping percentage that is way higher than the rate of inflation). Some offer discounts and incentives if you wind up not using the policy. I'm going to try somebody else who won't squeeze me like a boa constrictor.
Insurer: Embrace
By: Lisa
PetsBest is truly THE BEST!
I'll be very honest, I was skeptical this pet insurance thing really worked. I'm happy to say I was very wrong!! Our dog racked up nearly $3,000 in vet bills over a 4 day period. PetsBest answered the call and reimbursed 90% of those bills (per the coverage I have). They are GREAT! I would HIGHLY recommend them!
Insurer: Pets Best
By: Rusty
We have AKC insurance and LOVE it
We have AKC insurance since our pup came to us at 10 weeks old. It's well paid for itself when she came, she had Guardia we thought she swallowed something. after all the diagnosis the bill was $789 When we first got AKC insurance it started at $56 a month with the wellness plan, and she is now 3 years old it's gone down to $46 a month we use it for just regular checkups and heart worm testing with the mediations and it cost us a few dollars well worth the price and protection!
Thousands spent with no cosideration. Price gouge for seinor dogs that have been with Healthy Paws for years.
Almost 5 years,I have been with this company since January 2019 . I had 2 dogs covered paying over $300 monthly. I never made a claim and never missed a payment before a debit card change in July. My payments were on auto pay. I called as soon as I discovered an issue less than 3 weeks from cancellation. They canceled my policy 30 days later with no reinstatement option. They couldn't care less about the fact that we have been long term clients with no claims and now my dogs are older and it will be hard to get reasonable coverage for them .They are supposed to care about pets , they are part of a non-profit , but they are really just concerned about their bottom line and no concern at all for the fact that my dogs are older now 12yrs and 10yrs and more likely to be having a claim in the later years of their life with absolutely no consideration for the fact that they have made thousands of dollars off of my dogs youth and health.The new quote is double the payment amount with 30-40 percent less coverage with 4x the deductible - Total RIP OFF from a company that has made thousands off of these two dogs with 0 claims for so many years. The reps got real rude and defensive when I let them know I wanted to escalate a complaint.They would not give me a viable method to file a formal complaint.He first gave a PO Box to mail a complaint. I asked for other options and whether somone could contact me . He sarcastically suggested BBB so I have complained there as well. Don't subscribe to Healthy paws. If you love your dogs, keep researching and get coverage with a company that loves pets too!!!
Insurer: Healthy Paws
By: Othelia
Latest 1 comments
Othelia, We understand that there are times a policyholder's credit card used on the policy could be lost, compromised by fraud or that there may be a change in bank accounts, expiration date, etc. When an account goes into suspension due to the fact that we are unable to bill the card on file, we make every effort to keep policyholders up to date and informed about the status of their account. Multiple notices are sent via email, and a Notice of (upcoming) Cancellation is sent out via regular post as well. There is also an automatic grace period that is taken into account. However, if we do not hear back from the primary account holder (prior to the cancellation effective date) the account must be canceled. In order to be equitable to all enrolled pet parents, we cannot make any exceptions to this policy. Your email complaint has been provided to management and our customer service team member provided you with our address if you want to submit a written complaint.
They rob me for 2 years
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. I would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY.
Insurer: Fetch
By: Evelisse
Satisfied customer
I think Health Paws is a good insurer. Filing a claim online is very easy. They are pretty prompt in making a decision and the reimbursement is made directly into one's account, which also saves time. There are some exclusions and deductibles, but overall, I think the product is a good and fair value for the premiums.
Insurer: Healthy Paws
By: Eric