Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


January 10, 2018

BIG Waste of money

After paying $155 a month for 2 dogs for the past couple of years, my little one had to have a NON-routine dental procedure with 9 extractions. All the money I've been paying for pet insurance was akin to flushing it down the toilet as Pets Best denied my claim, paying absolutely nothing! Biggest rip off I've ever experienced.

Insurer: Pets Best

By: Ginger

Useful
January 10, 2018

Fast response time!

Trupanion is always so fast to email me with all the invoice refunds and many more. I am always so happy and appreciate Trupanion a lot. Yes, it is more expensive per month as it ages but it is worth it with my Roxi dog! This is the first time I could call you about the Gentle Vet invoices that were not being sent well to Trupanion since they had different customers. So I appreciate all you could help me with and calling the Gentle Vets! Hope Gentle Vet does it back to normal to Trupanion. Thank you very much. Much Aloha, Lindy

Insurer: Trupanion

By: Lindy

Useful
January 10, 2018

Thanks

As retirees, my husband and I watch our money. Trupanion is a lifesaver for our budget. Thanks.

Insurer: Trupanion

By: Frederick

Useful
January 10, 2018

Excellent coverage!

Excellent coverage and excellent customer service for a very fair price.

Insurer: Trupanion

By: Phyllis

Useful
January 10, 2018

Best decision

Trupanion is the best vision my family made to protect our pets health care needs. In time of severe illness Trupanion made it possible for our dog to receive the very best care and not to put a huge financial strain on our budget. I recommend everyone I speak with to call Trupanion. It's the best insurance on the market.

Insurer: Trupanion

By: Cathleen

Useful
January 10, 2018

Answered everything.

Very helpful and was able to answer all my questions. Never experienced a problem with Trupanion. Due to my pet's surgeries they have been a lifesaver. I want my pet to have the best care available and with Trupanion that is possible. Reasonable rates which you can adjust to what you can afford. Worth every penny.

Insurer: Trupanion

By: Sharon

Useful
January 10, 2018

Premium increase

Honestly, my biggest problem is I can't afford you guys. I've started looking into other companies, I know that now you cover more than you once did, but I'm still in debt from taking out so many credit cards to take care of my dog, all while having insurance coverage since the day he was born.

Insurer: Trupanion

By: Jennifer

Useful
January 10, 2018

Okay experience

I have had okay experience but I feel I pay a lot of dollars for my insurance and payback is pretty scarce.

Insurer: Trupanion

By: Judy

Useful
January 10, 2018

Premiums

Trupanion premiums just went up by 50% per year. I know they need to adjust but not 50%. If your dog has allergies then literally any skin condition is blamed on allergies and seen as a pre-existing condition. Have never had to claim for anything major and hopefully never will but it will be interesting to see if we get any reimbursement. Dental - if your dog has just a minor amount of plague then it is a pre-existing condition. We are keeping our policy for now with the highest deductible but if the premiums go up again, it will not be worth it.

Insurer: Trupanion

By: Zelda

Useful
January 10, 2018

Premium increases

Still don't understand why premium is up 35% in less than 3 years. Thinking through on whether to cancel this policy.

Insurer: Trupanion Canada

By: Orysia

Useful

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