Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Like the coverage
I have yet to send a claim in so I'm not certain exactly how I feel about Trupanion at this point but I like the coverage and it was a better package than another company I checked out.
Insurer: Trupanion Canada
By: Lynn
Friendly
I appreciate the friendliness and helpfulness of the Trupanion staff whenever I have spoken with them. It has been enormously helpful to my budget to have pet insurance I can count on. If there were various discounts offered that would be even more helpful. Overall, a great company to work with!
Insurer: Trupanion
By: Susan
I love your company!
I love your company! Always the most pleasant people to talk to when I call and always the quickest turnaround on payment. I've told all my friends about your pet insurance and how unbelievably happy I am with my coverage for Seth. You all ROCK!!!!!
Insurer: Trupanion
By: Tracy
Tell all pet lovers!
I tell all my pet lovers to get your pet insurance!! Well worth it!!
Insurer: Trupanion
By: Sandra
Love your company!
We absolutely love your company! You have the kindest, most professional employees to work with. I recommend Trupanion to everyone!
Insurer: Trupanion
By: Danielle
Pricing
Your price increases along with your deductible increases, I don't believe. I've had our Bodhi on Trupanion for a long time and feel like if you need to raise your prices, you could simply do that for new enrollees and somehow grandfather us older clients with original fees and deductibles. We are on a limited income now and it is very difficult to keep up financially with your price hikes. One of the things that drew me to pick Trupanion is that the price wouldn't go up with age of dog. Then you gave me an excuse that our price and deductibles went up due to the vet's fees and costs in our geographical area.
Insurer: Trupanion
By: Deborah
Rate increase
I didn't think that the rates would increase as much as they have. Maybe another insurance companies rates don't go up as much.
Insurer: Trupanion
By: Ana
Premiums
The premium prices are way too expensive. I'm probably going to cancel soon.
Insurer: Trupanion
By: Laura
Shina was lovely.
Shina was lovely. I was calling to find out why the rate for my cat skyrocketed 60%. She spoke with a supervisor -- there was no clear reasoning -- we haven't even filed a claim yet. Disappointed in Trupanion not Shina our rep. Moderate rate increases are acceptable -- within 10%, which is what Trupanion did with our dog. 60% is not. No we will not be recommending Trupanion to friends.
Insurer: Trupanion
By: Cheryl
Nicest people to talk to!
Nicest people to talk to! And very good insurance!
Insurer: Trupanion Canada
By: Reanne