Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


October 09, 2018

Great value for pet care.

This the first time that I ever had health insurance for my pet. I find the monthly fee is fair as as is the yearly deductible. The overall claim process is very easy.

Insurer: Nationwide

By: Lisa

Useful
October 09, 2018

Faster claims processing

The coverage is great and the premium is affordable but three weeks to process a claim is insane. When I had Aflac, once I submitted my claim information I was paid within 24 hours. Why does it take you guys 3 weeks to process a claim? I don't understand. Nationwide is a huge company, and should be able to do this much more efficiently.

Insurer: Nationwide

By: Rebecca

Useful
October 09, 2018

Love the support, wish the claim cleared faster!

Having this Nationwide policy has been a true life-saver! We expectantly had two major issues with our Abbe and having this support took the worry out of the experience (wondering how I would pay for the issues). I would however, like to see the claims be processed more quickly. It is difficult to wait for the return to then pay off the credit card this was charged to. I am finding that I am getting finance fees because the check isn't processed more quickly.

Insurer: Nationwide

By: Renee

Useful
Verified October 09, 2018

There is no other company that you should call First than trupanion of

Years ago I had tried three different pet health insurance companies all of them were terribly expensive we're not as kind on the phone as trupanion is let alone did they cover things like trupanion does I've been with trupanion now 7/8 years and they have always been right there by my side send me get well cards to my golden retriever as well as our very caring and kind pet owners themselves I appreciate what they do for my son Connor and I Connor is my golden retriever and my son, and I will continue to use trupanion as well as introduce other pet owners to pet insurance and only pet insurance from trupanion thank you to the great group of guys up there in Seattle Washington that give me and help me have peace of mind bless you all

Insurer: Trupanion

By: Wisteria

Useful
October 09, 2018

Great company and super great staff.

Nationwide Pet Insurance has been a great thing for us with our new puppy. We purchased the plan that covers wellness checks also. Claims have been easy to submit with a quick turnaround time for reimbursements. The staff is a pleasure to work with. I highly recommend this insurance to anyone that has pets. It has saved us quite a bit of money.

Insurer: Nationwide

By: Cindy

Useful
Verified October 09, 2018

Definitely worth the money

I thought pet insurance was for cat ladies. However, I'm a better-safe -than-sorry kind of woman so I got Trupanion the month after I got my first dog. I didn't use it for years and sometimes I wondered if it was a waste of money. Then my dog got allergies and the test cost $2000! I thought, "$2,000 for dog allergies!? Now I'm the crazy dog lady!" Seriously though, my dog was so itchy that it was really impacting his quality of life. Trupanion took care of it; my primary vet even bills Trupanion directly for me! Now I'll never be without pet insurance; I highly recommend Trupanion :)

Insurer: Trupanion

By: Rachel

Useful
October 09, 2018

Happy with my reimbursement.

I knew I would not receive anything back on the pills for his heartworm and flea and tick medication, but was very happy with the balance I did receive because I thought it would be less.

Insurer: Pets Best

By: Sue

Useful
October 09, 2018

Really like the service.

I've used Pets Best for my previous pet who passed away in 2013. When I got my next pet, I immediately signed her up with Pets Best. I really like the service and the ease of accessing my "paid for" benefits. I am disappointed, however, on the rate we pay when pet is quite healthy. Wish rate was dependent on overall cost of claims for any particular pet - based on need.

Insurer: Pets Best

By: Steve

Useful
October 09, 2018

Thrilled with Pets Best.

I have been completely thrilled with Pets Best! Each claim I submitted was paid exactly as I expected. This claim was for spaying her, and microchipping. Paid in about 10 days, and got an apology for that delay. (I was happy with the turnaround time, but appreciated the note anyway). I highly recommend your insurance to every pet owner. Well worth the premiums.

Insurer: Pets Best

By: Kellie

Useful
October 09, 2018

I love being a customer Of Pets Best!

I love being a customer Of Pets Best! I have been a customer for nearly 8 years, since it was called ShelterCare, and I'm highly satisfied! The process is always super easy and the policies are very easy to understand. Plus the policies are customizable, allowing me to save money where I could. Definitely are for all my friends to Pets Best!

Insurer: Pets Best

By: Sarah

Useful

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