Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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It is easy to file claims, quick to pay and best of all, no surprises
ASPCA is the first pet insurance I have purchased. I was not sure what to expect. The ease of filing claims is excellent. The turn around time from when the claim is submitted and when it is paid is very short. Payments are based on the contract and there have been no surprises. I am very happy with the product and service provided.
Insurer: ASPCA
By: Janet
Piece of mind, easy claims but 50% monthly premiums increase are too much
This has been my first experience with pet insurance having insured my pet very early in his life. Claims are easier than ever with the vet office submitting for us and reimbursement is also a breeze and fast with Chase pay direct deposit (no you don't have to be a Chase bank customer to use). I was riding high knowing my pet is covered for wellness and the unforeseen which gives me piece of mind and one less thing to worry about. All was well for several years until our monthly premiums went up by 50%! The message being everyone's premiums increased perhaps due to some questionable claims. A small percentage ruined an affordable plan by submitting for some pretty outrageous things; at least this is what the letter that explained why there was an increase. My cat is relatively young, strictly an indoor cat and doesn't get into any trouble yet premiums increased by 50%. I truly hope their premium tiers are revisited at some point since we were very satisfied with both the service and company knowing it was from a reputable insurer. Indoor cats at $50 a month is pretty high. We'll see how it goes but I am definitely going to start shopping around for an alternative.
Insurer: Nationwide
By: Tony
Pet insurance through Nationwide is *almost perfect!
Overall, I’m happy with the service Nationwide provides. Claims are easy to file, they process claims quickly, and electronic payment is almost instant. The reason I rated it an 8 instead of a 10, is due to preexisting conditions placed on puppies. My puppy was 4 months and came from a pet store. He had kennel cough and irritated skin from being in the store. Now, none of those things (skin and upper respiratory infections) are covered by Nationwide. It’s frustrating because those were things that I couldn’t control - and he was a puppy. I think there should be a period where all pets, regardless of issue, should be covered. Especially if they are a puppy and could either be born with it or easily cured after a week.
Insurer: Nationwide
By: Jennifer
Terrible insurance for Dane's
I had 1 claim which was denied: she needed pills for a "pre-existing" (6 months old) skin issue (bumps) i understood that. but after 3 years they increased my rates ~%60 60.00USD -> 106.00USD their reason: Breed, Location, Age, Gender. thanks this dog is getting destroyed as it is not worth having it while paying 1200+USD/year (while each year the rate will increase) to help her in her later years. sorry y'all im a veteran and the dog has better insurance than i do, and cost 106USD more... don't worry i will give her plenty of great food and take her everywhere i can; but ultimately this dog will not have insurance after this month, so might as well get her destroyed instead of paying outrageous amounts for "in case shit happens" while watching her suffer for years after hip displacement., or the ultimate heart failure. great job pets best. glad you care so much.
Insurer: Pets Best
By: Ivan
The Love of My Life Is Feeling Much Better
M little girl, Madison, had a tough week with a bladder infection and constipation all at the same time. Thee poor thing was miserable. She is back to normal with a smile on her face and kisses for all. I am thankful that I have the wellness plan that helped me defray some of the cost involved with her treatment. I loved the ability to use the health line to get advice and comfort that all was going to be okay.
Insurer: Nationwide
By: Micheal
Used to be a great company but, sadly not anymore!
I sat on hold for more then an hour today, I was disconnected three times, transferred four times and finally when I did get a human being I was just told that my claims are all completed. The claims are not completed. Right on the dashboard is shows n/a under 3 of my open claims. One other claim was submitted but isn't showing and I can not view which one didn't go through. These claims have not even received claim numbers yet and they were submitted almost a month ago. My policy premium continues to rise and the customer service continues to decline. I can hardly even understand the people answering the phones anymore because they hardly can speak English. I am incredibly unhappy with this company that I have bragged about for the last 4 years. What a shame. I will be looking into other companies as this is not how I like to do business.
Insurer: Healthy Paws
By: Amanda
A Worryfree Experience
I never would have thought I would be taking my dog to emergency at 4:00 am. At least when I did I knew she had insurance to help with the cost. I didn't need to make a decision to treat her or not. She is back to being her playful self. I was at my Vet this morning for her annual shots and I mentioned to him how pleased I was getting reimbursed and he asked which company I had insurance with. He had a patient with another insurance company that was trying to deny a claim and wrote a letter to them just this morning.
Insurer: Nationwide
By: Sharon
Thank you for making taking care of my dog so easy
My pug has recently been struggling with frequent urinary tract infections. Her veterinarians were struggling to find out the etiology of her condition so we needed to complete diagnostic testing as well as labs in order to treat her bacteria-resistant infection. We are so scared for her, but Nationwide pet insurance has made caring for her less worrisome. With her illness, all we want is for her to not be in pain. We are so thankful for being able to care for our pet properly by choosing Nationwide. Thank you!
Insurer: Nationwide
By: Kimber
Premiums too high, fee schedule hurts when you have an older dog.
Customer service is good. Claims can be slow. Statements are understandable but disappointing as fee schedule has resulted in enormous out of pocket costs for me after reimbursement.
Insurer: Nationwide
By: Ross
Peace of mind with Nationwide
I was frankly surprised at easy it was to do a claim online and how quickly the refund appeared in my account. Knowing my fur baby is safe and healthy and I can provide the best care without breaking the bank, gives me peace of mind.
Insurer: Nationwide
By: Dr.