Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


May 08, 2019

I will never have a dog without Figo again!

Scrolling through Facebook a few months ago I saw Figo. Looked into it and just on a whim, took out a policy for our Aussie. She's having some problems now. Met our deductible and i submit claims using the phone app, sometimes they are processed and approved the very same day! Payment comes out of my checking account and reimbursements go back into the checking account. I've called a few times with questions, the agents are wonderful, very helpful. I have already recommended Figo to my friends who own pets. We will never have a pet without Figo insurance. And I can use it anywhere in the US, if we are traveling we have insurance, unlike a policy through your vet, plus we have all her records if we are away and she needs to see a vet. I love everything about Figo. Even the website is really cute!

Insurer: Figo

By: Jeanette

Useful
May 08, 2019

Amazing coverage with easy claims process!

We have coverage for two pets and recently had one pet diagnosed with a disease that she will need ongoing testing in prescriptions for. I am pleasantly surprised that Pets Best did not find a loophole as we thought they might to get out of paying us but rather after uploading our claim they paid within seven days! We were 90% reimbursed as my plan specifies. I am happy to say that I would recommend them highly to any pet owners!

Insurer: Pets Best

By: Sandra

Useful
May 07, 2019

You should have this for your pet...Embrace is amazing and I can't recommend them highly enough!

I got a new puppy in the beginning of February after losing my last dog, Thumper, to cancer. I hesitated when looking at pet insurance because I had it for Thumper but ended up getting rid of it because the insurance company refused to pay any claims, despite collecting more than double my current monthly fee for Embrace. Anyway, coming from a military family, I have USAA auto insurance and really love them, so I contacted them and found out they partner with Embrace. I investigated the monthly fees and found it very affordable, so I enrolled. Shortly after enrolling, my new pup (Maverick) went through a quick series of emergency vet visits - getting hit in the eye with a tennis ball at the dog park, getting very sick late the next night from the medicine for his eye, and then even getting stung by a bee! It added up to very little sleep and lots of vet bills. I submitted the claims at the same time once things settled down, and Embrace processed them and cut the checks within 3 days. The reimbursement rate was very high (80%) and my deductible was very reasonable ($300). I also can see all claims and any explanations from the adjusters on the website and in the app on my phone. I just recommended my mom and sis get insurance through them, and I'm making the same recommendation to you. Great service, good prices, professional, and honest. I couldn't be more pleased.

Insurer: Embrace

By: Paige

Useful
May 07, 2019

Thank You Nationwide

Always exceptional service and great value!

Insurer: Nationwide

By: Todd

Useful
May 07, 2019

We are very satisfied with Nationwide Insurance!

We give Nationwide Insurance an excellent review.. reasonable rates and very efficient

Insurer: Nationwide

By: Maria

Useful
May 07, 2019

I’ve never had pet insurance before but I got lucky and glad I chose a good one right from from 1st choice

Nationwide has been cost effective, appropriate and caring to the one pet I have on their insurance we’ve needed to make claims.

Insurer: Nationwide

By: David

Useful
May 07, 2019

Pet Insurance has been the best investment ever

I have 2 of my dogs with the pet insurance. I was told to get it when they were both puppies and i am so thankful i did. I recommend it to everyone. It has really helped when the unexpected happens. we have a Doberman who has stomach issues, and seems to eat everything. multiple surgeries have been able to happen because of insurance. it is a great thing to have and i do feel this company is fair and covers more than others. Thank you for keeping my dogs safe and our family at ease with a small monthly cost.

Insurer: Nationwide

By: Kaci

Useful
May 07, 2019

Dogs are penalized for growing old

This company was fine when i joined 7 years ago. Claims were processed quickly and i was happy with coverage. My monthly payment was increased from $112/month per pet to $180/month simply because my shih tzus are turning 12 this year. Many claims have not been covered and those that are take 30+ days. It would be illegal to price gauge humans for aging. They know they have you over a barrel bc no other company will cover a pre existing condition but i refuse to be extorted.

Insurer: Nationwide

By: Leslie

Useful
May 07, 2019

Nationwide ROCKS

Nationwide has made carrying the expense of a pet so much easier. I am so happy Whiskey has their coverage.

Insurer: Nationwide

By: Allison

Useful
May 07, 2019

Keep them healthy!

Tinker and Bucky were rescued almost 9 years ago. The past 4 years have been many vet visits and medications. We have been VPI and Nationwide customers for many years prior to their arrival in our home. In fact their policies are coming up for renewal next month at a substantial increase. I understand the need is greater as they get older justifying the increase, however the MAX for the services does not increase. We seem to always "max" out for services! Nationwide does help to an extent, there is still food and medication that is not covered. We did have a few issues a little over a year ago with Tinker's diagnosis of an FCE and her Rehabilitation plan. Most of that has worked out but Nationwide does not cover rehab for an illness? Customer service is helpful when "renewing" your policy but seem annoyed when you call with questions about a statement of benefits question. In the end Nationwide has proven to be a reputable vet insurance company.

Insurer: Nationwide

By: Nancy

Useful

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