Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


May 11, 2019

Excellent and caring

The agents we spoke with were kind, compassionate and knowledgable. Healthy Paws went above and beyond to make sure our Cinnamon was cared for and took care of the financial end extreme quickly. I am so thankful for Healthy Paws!

Insurer: Healthy Paws

By: Simone

Useful
Verified May 11, 2019

Thank you so much for getting my baby boy bette

I want to thank you for the quickness of paying for my little man . He is my everything

Insurer: Trupanion

By: CRYSTAL

Useful
May 11, 2019

Claim submission extremely easy

I am able to see and manage both policies for each cat at once. This is very helpful. The vet put both of my cats on prescription food and I’m so grateful that this is covered by my policy. Also submitting claims is very easy

Insurer: Nationwide

By: Lisa

Useful
May 11, 2019

claims take a longer time than it did years ago to get reimbursed

Claims seem to take a longer time to process than it did years ago. Main complaint is that my pets rate has gone up every year as he ages, but then you have a low cut off amounts for one of the main issues that affect older dogs, mine being arthritis. Also don't understand why separation anxiety is considered a "behavioral issue." It isn't for humans. It should be considered a medical issue, which for my dog who is older and is a rescue is a major reason for him being a rescue to begin with. Hard to change what happened in his past when I'm not aware of what that was that caused his "behavioral issue," being a "rescued" dog.

Insurer: Nationwide

By: nadine

Useful
May 10, 2019

aight

the increase in the annual fee will eventually make me cut off the insurance. not the best coverage

Insurer: Nationwide

By: Syndy

Useful
May 10, 2019

Great service

Highly professional. Great service. I am likely going to drop or reduce coverage due to significant hike in premium.

Insurer: Nationwide

By: Loraine

Useful
May 10, 2019

So glad I carried pet insurance!

When our lab came down with bone cancer at age 7, we were shocked and emotionally devastated. Of course, the treatment was very expensive and would’ve been out of reach without Nationwide picking up most of the expenses. 1 in 4 large breed dogs will get cancer at some point, so if you love your pet, it’s well worth the small monthly premium to carry major medical coverage on them.

Insurer: Nationwide

By: Ed

Useful
May 10, 2019

Best dog insurance out there!

Best pet insurance out there. Doing a side by side comparison, your coverage and cost is the best out there.

Insurer: Nationwide

By: Shannon

Useful
May 10, 2019

We were very close to contacting the better business bureau and dropping the insurance all together because of the claim hassle

I was very upset with the way you tried to wiggle out of paying for Maples surgery. I have heard similar stories from other coworkers that said they would not continue with the coverage if it happens again. We dont have an option to pay our premiums, you shouldnt have an option to pay for incidents like that. There was no pre-existing other that her being a puppy who likes to chew and eat everything!

Insurer: Nationwide

By: Susan

Useful
May 10, 2019

This insurance plan is awesome! Easy to use and quickly paid on my claim!

We elected Pets Best because it was under Union Plus. I have to say I am very happy with the service I received when my dog had an emergency. I filed the claim on line and the claim was paid within 10 days. Thank you!!

Insurer: Pets Best

By: Pamela

Useful

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