Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Easy to file
I've always found it very easy to file. My dog is 5 and I think I'm finally about to meet my deductible and hopefully I'll get a reimbursement for the first time ever. Fingers crossed.
Insurer: Pets Best
By: Lori
So far so good
So far we haven’t had any issues. Still pretty new to the insurance. With it we are much less likely to not get an injury looked at because of worry of cost.
Insurer: Nationwide
By: David
CAT CLAIM FOR CHARLIE
i HAVE BEEN A NERVOUS WRECK WITH MY 5 YEAR OLD CAT, CHARLIE, iLLNESS. THE COST HAVE BEEN IN THE THOUSANDS TO FIND OUT WHAT WAS WRONG WITH HIM, BLOOD WORK PANELS, X RAYS, CAT SCANS, MRI'S, MEDICATIONS AND NATIONWIDE PAID THE CLAIMS AS FAST AS I COULD SEND THEM IN. I WAS SO HAPPY AS IT WAS BACK IN MY ACCOUNT BEFORE IT "HIT ME IN THE POCKETBOOK"! THIS IS A LONG HEALING PROCESS AND HOPEFULLY ALL IS GOING IN THE RIGHT DIRECTION.
Insurer: Nationwide
By: Lorie
Great claim coverage
I’ve been with them since 2005, when they one of only a couple of choices. Researcher other companies recently for new puppy, and sticking with them. They have easy to understand comprehensive coverage for almost every expense. And they provide a consistent list of all conditions and amounts covered. Premiums have paid for themselves every year. Great customer service, knowledge of your pet, and no disputed claims.
Insurer: Nationwide
By: Chris
I am pleased with the help I receive when I phone Nationwide and the efficient way claims are processed.
I think that Nationwide provides a very good service and having Mel insured through your program is of great benefit. Especially the whole coverage with wellness package. I recommend it to all who have pets or are thinking of adding one to their family.
Insurer: Nationwide
By: Mary
Great insurance, substantial rate increase
I signed up with Nationwide when my puppy was 8-9 weeks old. The insurance at that time was $60/month, with a 250 annual deductible. The insurance is very good, the claims are fairly easy and they offer direct deposit. Customer service is usually pretty good, depending on who answers the phone (I've only encountered a couple representatives that weren't very friendly or acted like they cared about my concern)... Most are nice. As most pet owners know, you'll usually only meet your deductible the first year because after 6 months of age, you just take your pet for an annual check up. So it used to cost almost $1000 a year (60/month + 250 deductible) to have this insurance, which I do have the type that covers 90%. On the other hand, it does give me peace of mind knowing that my pet is covered should anything unexpected happen. My dog is 2 1/2 years old now, last year I didn't make any claims because I never went over my deductible. This year, to my surprise, the rate increased 50%! It is now $90.92!!!! I understand that all insurances go up a little, and in Nationwide's terms it states that there may be a slight increase upon renewal, but I do not consider this increase to be "slight". I do enjoy having peace of mind knowing that my pet will be covered if any accident or illness should arise, and I do think overall that this insurance is good in regards to coverage and processing of claims. But I'm not happy with the rate increase and the annual deductible. If you're paying that much per year, I don't think you should have to meet a deductible every year and now the cost is substantially higher.
Insurer: Nationwide
By: Kelly
Fantastic insurance, well worth the cost.
I haghly recommend Nationwide pet insurance. Their coverage is great, filing a claim is extremely easy, and payment is very quick. It is well worth the cost.
Insurer: Nationwide
By: Helen
Very Slow Claims Process
I submitted a claim for my dog's surgery that was very pricey, and I am still waiting to hear back/get refunded two months later. I had another claim that was just over $200, and this claim was filed and refunded within a timely manner.... But not the $2K claim.... This claim is being dragged on and on with zero notifications. The entire reason that I switched to the wellness program was for situations like this.... and now I am unsure if it was worth it. I have already hit my deductible, and now I am having to wait to receive any refunds.
Insurer: Nationwide
By: Austin
Easy App, Seamless Reimbursement
Never had an issue, don't always get full reimbursement, but mostly obtain a majority of reimbursement of costs. No paperwork, just scan via phone app and checks come weeks later with little issues or complications.
Insurer: Nationwide
By: Aki
I appreciate the claims processing speed
I've been a policy-holder for 10 years, and I must say I've been continually pleased with the increase in claims processing rate of a few days. The online submission process is also a huge improvement and so easy to use. However, I hope the premiums do not keep rising at the same rate. When I started I was paying about $30/mo, and now I'm at $50. Please don't raise them much anymore, I'm very happy with how things are now.
Insurer: ASPCA
By: Melinda