Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


July 03, 2019

Best Pet Insurance out there. Caring, compassionate and affordable.

Can't afford not to have pet insurance these days. I've loved working with ASPCA and highly recommend them to anyone with a pet.

Insurer: ASPCA

By: Erika

Useful
July 03, 2019

Nationwide cannot be trusted

DO NOT USE NATIONWIDE KNOWN AS PETINSURANCE.COM I have been insured through Nationwide since 2011 for one pet, and since 2013 for my second pet. I have been paying around $750 since 2011 until 2013, and then $1500 since 2013. I purchased the most comprehensive insurance since I got both of my dogs at 12 weeks old. The company was originally known as VPI Pet Insurance, but sometime during my time it changed or was bought by Nationwide. Last year, I was notified that my automatic payment did not go through, due to a change in my debit card details / expiry date. I went into their portal to update my card, and when I hit submit (on both policies) it deducted the remaining payments for the year. I rang their customer service hotline, and was told there was nothing Nationwide would do. I did not want $1,600 coming out of my bank when both policies were up for renewal. I was told that I would be posted a renewal notification and can revert back to monthly payments then. This year, I got a notification from my vet that my dogs were due vaccinations. This prompted me to go online to check my policies. I was surprised to learn that one of my dog’s policies had lapsed. I called Nationwide, and they created a new policy, even though I offered to backdate the couple of months monthly premiums. Within a few weeks, my dog fractured his leg. I submitted my claim and the claim was denied. They said there was a 12-month waiting period for new policies, something that was not discussed with me at the time of renewal. The fact I had been a loyal customer since 2011 mattered for nothing. I would never have renewed this policy had I known it would be another 12 months effectively paying premiums without coverage. My advice is that you shop around. Since leaving Nationwide (petinsurance.com) I discovered that there are better and cheaper pet insurance companies, that offer immediate insurance starting straight away.

Insurer: Nationwide

By: Jodie

Useful
July 03, 2019

We have had Hartville for our dogs since 2003 - great to work with

We have had Hartville for our dogs (Scotties & Cocker Spaniels) since 2003. Great to work with & I think reasonable rates. I highly recommend them.

Insurer: Hartville

By: Jane

Useful
July 03, 2019

A bit pricey at times, but worth it in the end.

Like any other insurance it seems like you're paying for something that you don't need, but when a serious illness occurs it's nice to get some relief with the hefty bills. Never thought we'd hit the yearly deductible, but you never know. That said it's also nice to know there will be full coverage as more expenses are incurred.

Insurer: ASPCA

By: June

Useful
July 03, 2019

Great company

Great insurance, prompt payments and reasonable price. Would recommend to anyone!!

Insurer: Nationwide

By: Deborah

Useful
July 03, 2019

Kuno's appointments; recurring infections

Nationwide has been great in accepting claims and reimbursing most of the cost, even with 2-3 followup visits. Kuno is looking better and I thank Nationwide for helping cover most of the costs.

Insurer: Nationwide

By: Bernard

Useful
July 03, 2019

Very Pleased!

Nationwide has been great in making sure my dog is taken care of! I now don't have anxiety going to the vet because I know I will be able to afford everything with their help. The insurance has almost paid for itself already! Very pleased and will continue this service forever with my pup, Darcy!

Insurer: Nationwide

By: Callie

Useful
July 03, 2019

Maybe speed things up a bit?

Really wish claims could be processed faster. I understand you have to confirm visits and the validity of a claim but the quicker, the better. I do, however, love how you can submit claims online to speed things up. Also, my monthly premiums have gone up SUBSTANTIALLY since I started with you all. It used to be around $50/mo and now it’s upwards of $79-ish/mo. Is it because I file too many claims? I am very loyal to your company and recommend you to EVERYONE I know who gets a new pet. My sister in law, Ashley Lewis of Lake Tahoe, CA put my info down as a reference/recommendation and I never received the amazon gift card.

Insurer: Nationwide

By: Alexandra

Useful
July 03, 2019

Grateful for Pet Insurance

I'm really grateful to be able to provide my dogs with top notch care, especially when they get sick. Nationwide's pet insurance allows me to be the best pet mom that I can possibly be. It's worth the cost!

Insurer: Nationwide

By: MARY

Useful
July 03, 2019

So nice not having a single worry

My cat Lilly started throwing up on a Saturday, and threw up about 8 times in a couple hours before we decided to take her to the emergency vet that night. They gave her fluids and an anti-nausea injection to see if things would pass, and she was good for about 48 hours. I came home on lunch from work that Tuesday and she was looking ill and not moving a lot and looking like she was going to throw up more, which she already had done that as well. We went back to the emergency vet and they did x-rays and found a foreign body in her stomach and suggested hospitalizing her overnight and giving her some GI drugs to help whatever it was to pass since it was unclear on the x-ray what it was. I called the next morning and they told me it had passed into her colon and the next time she used the litter box it should be gone! We were so happy. Throughout all of this though, it was so nice not having a single worry about the cost of what was happening and just being able to get her the best care at the emergency vet thanks to Pets Best Health Insurance. I have some costly bills in the past from before I had pet insurance and while it is always a worry when something is wrong with your pet, Pets Best takes the financial burden worries away and for that I am forever grateful to your company. Thank you so much!

Insurer: Pets Best

By: Lindsay

Useful

Compare top pet insurance providers plans.