Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,503 total


November 26, 2019

I"m still on the fence if I should be paying for insurance for my dog but my experience with Trupanion has been a good one.

I"m still on the fence if I should be paying for insurance for my dog but my experience with Trupanion has been a good one. I guess I will see how it goes when I actually need to utilize the insurance.

Insurer: Trupanion Canada

By: Julie

Useful
November 26, 2019

The customer service is great but the premium has gone up substantially every year

The customer service is great but the premium has gone up substantially every year

Insurer: Trupanion Canada

By: Shawna

Useful
November 26, 2019

I have been totally satisfied with this Ins company for 4 years.

I have been totally satisfied with this Ins company for 4 years. I have recommended it to many many friends who now have it and like it a lot.

Insurer: Trupanion Canada

By: Carol

Useful
November 26, 2019

Happy pet owner.

I have been very satisfied with the service, and yes I would recommend Trupanion to anyone. the friendly service is outstanding.

Insurer: Trupanion Canada

By: Sandra

Useful
November 25, 2019

Easy, timely, and dependable

My cat developed a chronic thyroid problem. It's nice to know that the special food and medication she needs is covered. It gives us peace of mind to know that we can get what she needs without worrying about cost. Pet insurance is worth every dollar and I highly reccomend it!

Insurer: Nationwide

By: Tim

Useful
November 25, 2019

Quick payments and friendly staff.

Quick payments and friendly staff. What they cover is clear and I feel they provide good value.

Insurer: Healthy Paws

By: Amil

Useful
November 25, 2019

Love Nationwide

Nationwide whole Pet and Wellness has been a God send. It has more than paid for itself.

Insurer: Nationwide

By: Karen

Useful
November 25, 2019

I’m glad I have insurance

I am very happy with your insurance coverage. It gives me the ability to do what’s best for my puppy and give her the care she needs. Thank you.

Insurer: Nationwide

By: Lilee

Useful
November 25, 2019

WOW

I have Nationwide pet insurance including the Wellness Package with a $250 deductible. The rates for the first 3 years were higher than other pet insurance companies but still rather reasonable given the coverage and the lower deductible we chose. In these 3 years, we had one rate increase of a minimal amount (pennies). However, when our dog turned 3 y.o., the policy premium increased a whopping 65% ! ! Let me repeat that again so it sinks in, A WHOPPING 65%. No explanation given, just notice of the policy renewal with the new premium amount due. I filed a complaint with our state to look into this and then and only then were numbers given by Nationwide to justify this increase and a letter came to us with a State employee explanation that some companies choose to incrementally raise rates at a lower amount every year and others choose to raise rates astronomically once every couple of years. We were also told that since there are other pet insurance companies available to us to choose from, that this kind of rate increase is legal but if there were no other pet insurance companies available, this kind of rate increase would not be allowed (can't monopolize the market). I have to say that my jaw literally dropped open when I saw this increase and am baffled by such a huge increase. We understand prices go up, cost of living increases but why not increase premiums every year at a smaller rate which can be more easily absorbed into one's budget but to increase at such an astronomical rate is immoral. This causes us to make hard decisions about whether to keep this policy going to allow the best care for our dog. I know we didn't get a 65% salary increase to help cover this, so we are faced with a dilemma on how to proceed. At this point, we continue to subscribe to Nationwide for our little girl but if the rates continue at this kind of rate increase, I don't think we will be able to keep her covered and probably as she ages, is when we would need it the most.

Insurer: Nationwide

By: Susan

Useful
November 25, 2019

Peace of mind

I’ve got the wellness and illness plan for my Labrador puppy. We have to go visit the vet almost every couple months. But, with nationwide it is so much easier on our pockets. Claim filing is painless.

Insurer: Nationwide

By: Maninder

Useful

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