Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
Other Categories
Impressed by notifications
Marina is asthmatic and has a partially collapsed lung, so she needs two medications daily. Each one is almost $100, so it can add up. I submitted all of my receipts so far in 2019 and was reimbursed the following week. She also had a cavity and needed dental work. This procedure was not covered by the illness plan I chose in order to keep the premium costs down. I was hoping the cavity might qualify, but it didn't as was explained on the detailed reimbursement forms I received. The reimbursement was delayed because of the 4th of July holiday and I was notified on the day I would have normally been reimbursed. The delay only amounted to a day or two, but it was very impressive that I was notified.
Insurer: Pets Best
By: Julia
Fast, easy service.
Easy to place a claim and very fast response. I also very much appreciated the expression of sympathy by Trupanion at the passing of our beloved pet, Buddy. Thank you.
Insurer: Trupanion
By: Karen
Excellent service
Your company is the best. I tell everyone I know My payments are fast and your staff is excellent
Insurer: Trupanion
By: Beverly
Was discouraged by the big hike in monthly fees.
Was discouraged by the big hike in monthly fees. However, I enjoyed my phone interaction, helpful, cheerful.
Insurer: Trupanion
By: Mimi
This particular experience has been lousy.
This particular experience has been lousy. You overcharged my premium by $40 and no one seems to be able to explain why or provide a solution. I gave you an 8 based on my history with your company and not with regards to this current situation.
Insurer: Trupanion Canada
By: Lili
I will never go without insurance for…
I will never go without insurance for my babies again! Embrace is awesome, their customer service is truly an example of what customer service should be, I feel comfortable/safe knowing my boy's health is covered. I don't have to worry about keeping not being able to afford to take him to the vets!
Insurer: Embrace
By: Angela
Want security for your pets
Want security for your pets? Get Embrace Pet Insurance now. It gives you peace of mind knowing that if illness strikes, your fur baby is covered. It's worth the money knowing your pet is covered. I've been with Embrace for 5 years and will continue to do so.
Insurer: Embrace
By: Sheri
Customer Opinion
Prior yo choosing Embrace as my pet insurance company, I performed my due diligence through research. I found Embrace offered the best rates based on its services with outstanding transparency. These attributes are exactly what every customer expects from insurance companies. Embrace is a leading candidate in its field, and it’s customer service optimizes a customers experience. Submitting claims is simple, while the app answers all questions a pet owner may have. Thank you Embrace.
Insurer: Embrace
By: James
2 Thumbs up for Embrace Pet
Have had Embrace for about 7 months for my malshi, who's now 9 months old. So far, everything's been great! Reimbursement is fairly quick, and customer service is friendly and helpful. One of the very few pet insurances out there that offers wellness visits as an optional rider; purchased it from the very beginning since dogs require numerous visits during the first year. All of my puppy's wellness follow-up visits, stool tests, vaccinations and even grooming have all been covered. Happy with Embrace!
Insurer: Embrace
By: E.