Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,440 total
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Trupanion comes through when needed most
My 9-year cocker-spaniel, Clover, had a most unfortunate traumatic experience with glaucoma and her left eye was removed. This was very traumatic to me but every claim, except one, that was submitted to trupanion by Clovers vet and the surgeon treating her was handled quickly. I was pleasantly surprised to learn that the medication we're using for her existing eye was covered because the condition was caused by the glaucoma in the eye that was removed.
Insurer: Trupanion
By: Mary
Speedy claims process/reimbursement
I have always found Trupanion to reimburse claims quickly. I do wish though that with how the costs have raised and continue to raise each year that they covered Well visits as well. When we first got Trupanion it was about $65 a month, it's now $117 a month. That being said I am still satisfied with your service and coverage at 90%.
Insurer: Trupanion
By: Kellie
Claims are based on a per illness so each illness has to meet the deductible.
Claims are based on a per illness so each illness has to meet the deductible. This was not explained thoroughly at time of signing up. Having the insurance is questionable my dog is young, on one hand if something catastrophic happens were covered. For all the small stuff occurring I still pay so the insurance is of no help until later on in my dogs life.
Insurer: Trupanion
By: Cathi
Very happy with the plan and my interactions with the company.
Very happy with the plan and my interactions with the company.
Insurer: Trupanion
By: Gary
I have spent Lots of time at the vet over the years and it's heartbreaking to watch money be a factor in the treatment of your pet over and over again.
I have spent Lots of time at the vet over the years and it's heartbreaking to watch money be a factor in the treatment of your pet over and over again. When I don't have to worry about the bill at the end I can concentrate on my dogs health.
Insurer: Trupanion Canada
By: Deanna
Trupanion is the best for your pet.
My pet dog has number of health issues in the past 9 years. His vet bills are really high. Thank you to Trupanion, they are always on top every time I sent in my claims and within 3-4 days, I get my 90% reimbursement directly deposited into my bank account. Trupanion definitely relieved part of my stress and worries financially. Did a lot of research on pet insurance when I first got my dog as a puppy. So happy and lucky I decided on going with Trupanion. Don't delay your decision getting your pet insurance with Trupanion. They are 100% reliable and hassle free when you make your claims. Let me tell you, vet bills can be extremely expensive. My daughter recently got a puppy, she too got her pet insurance from Trupanion.
Insurer: Trupanion Canada
By: Susanna
I like the policy it is fair and covers a lot of things.
I like the policy, it is fair and covers a lot of things. It might cost more but it is peace of mind. I cross referenced for months before deciding on Trupanion, doing extensive research. They don't exclude preexisting conditions, they pay immediately. I chose to go with a higher deductible and lower monthly payments because the likelihood of something happening means I save money in the long run. They don't exclude breed specific genetic conditions/illnesses. Getting coverage for things like annual check ups, preventative medications just means it is in the higher monthly charge so not worthwhile to me. Hopefully I will never have to worry and my dogs will pass when they have lived a whole life and hopefully without any issues. I lost my boy to sudden nasal cancer or Aspergillosis- the vet wasn't sure. From the rapid onset and decline he lingered with us for a week after his symptoms began. Saving him wasn't an option. In both cases of cancer with my dogs, by the time it became evident it was far too late. With that in mind, should something be detected early enough with a good prognosis, no suffering, I would want to know that I would be able to treat any of my dogs. As careful as one can be things sometimes just occur. I put my dogs first, their loyalty, purity and utter embodiment of love and joy motivates me to do everything I can to try to ensure that they will have the best care.
Insurer: Trupanion Canada
By: Janet