Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,389 total


October 22, 2019

Best Pet Insurance, EVER

We have not had one minute of dissatisfaction since we purchased the insurance. Things are more expensive when you have a giant breed dog like we have. Everything gets multiplied because of the size of the dog and not once have we had a claim denied. I had occasion one time to call about a claim, and it was because of the way I erroneously reported the claim. The customer service agent I spoke to was so helpful and patient with me and explained everything for me and actually fixed the problem on the phone. It was the best and most helpful I've ever encountered. I recommend Nationwide every time someone asks about pet insurance.

Insurer: Nationwide

By: Patricia

Useful
October 22, 2019

Awesome

I have been completely satisfied with the wellness policy

Insurer: Nationwide

By: Peggy

Useful
October 22, 2019

Hartville saved my pup and can save yours, too!

10 years ago no one could have ever convinced me that I would purchase health insurance for my pet. I thought it to be silly and self-indulgent. As a favor to a friend who sells insurance, I purchased a pet insurance policy because it didn't seem unreasonably expensive. Six months later, my Rottie mix rescue pup was diagnosed with Megaesophagus, a condition that does NOT have a good prognosis and that euthanasia is the typical recommendation. Because of Hartville, I have been able to get my pup the care and treatment he needs including, medications, checkups, and nutrition. The claims process is very simple, and my reimbursements are received within days of submitting my claims. The approval process for treatment is also very straightforward, and Hartville is clear on what treatments are covered for my pup before they are administered. If not for Hartville, it is unlikely that we would have been able to seek the right treatment for my pup as it would have been too big of a financial burden. My pup is not only alive but thriving because of Hartville. I have peace of mind because I know he is covered as is our Shih Tzu rescue. Any pet that is adopted into my family (and I hope to add several more) will have a policy from Hartville, and I keep encouraging anyone who will listen to do the same.

Insurer: Hartville

By: Stacy

Useful
October 22, 2019

I love the quick claim process Easy and painless

Met life is the way to go with pet insurance and I am fortunate my company offers it as an optional benefit for our puppy.

Insurer: Nationwide

By: Werner

Useful
October 22, 2019

Good coverage ....easy to work with.

While I wish the reimbursements were a bit more the coverage is good. Compared with other companies and am satisfied that this was the right choice.

Insurer: ASPCA

By: Angela

Useful
October 22, 2019

So far so good...

I have only had this policy since April 2019. So far I have met my deductible and the returns have been very good. Submitting a claim is so easy and you can do it from your phone. Customer service answers all your questions in detail and are very pleasant. They only thing I would want to see change are the rates. They are a bit pricey.

Insurer: ASPCA

By: Lisa

Useful
October 22, 2019

Strict coverage restrictions for pre-existing conditions.

Needs comprehensive coverage at a more reasonable price. If conditions are excluded from coverage, then an adjustment should be made to the price of the policy as I am covered for less and less but still pay full price. Further, GI exclusions should be specific rather than excluding the ENTIRE system as it is extensive and complex and reduces the number of issues I am covered for whilst paying FULL price for FULL coverage. Further, Online portals, apps, and other platforms need to be optimized, streamlined, made more accessible, and to offer more features and tools. Lastly, the I.D. card and collar tag need to be made of more durable, long-lasting material and to include more details.

Insurer: Nationwide

By: Jared

Useful
October 22, 2019

What a great Feeling!

Great experience to only have to pay 10% at check out and not have to wait for reimbursement. Trupanion has covered all my pets claims for her ongoing bladder stone condition. So nice to be able to be sure she is getting all the best care without worrying.

Insurer: Trupanion

By: Lannette

Useful
October 22, 2019

Best Pet Insurance Ever!

I love being able to know what my costs are after deductible right on the spot, before leaving the doctor's office. It gives me peace of mind knowing I don't have an unknown balance hanging over my head. Purchasing Trupanion coverage, was a very smart move.

Insurer: Trupanion

By: Lacy

Useful
October 22, 2019

Great job & fast payment! Thanks!

Our English White Golden has pyoderma. Our Vet treated him you paid the claim very quickly. We are very happy with your company.

Insurer: Trupanion

By: Joyce

Useful

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