Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,389 total


November 11, 2019

Nationwide has saved the day on many occasions.

Our fur baby needed surgery and Nationwide was there to help cover the costs. Having pet insurance is one of the best decisions we have ever made.

Insurer: Nationwide

By: Kathryn

Useful
November 11, 2019

45% annual premium increases

We’ve had Healthy Paws for 10 months to cover our Golden Retriever puppy. Unfortunately, we’ve had to file a number of claims this year due to multiple UTIs and cases of giardia. We were shocked when we received notice that our premium was increasing 45% after our first year ($55/month to $80/month). Our neighbors have a two-year-old Golden Retriever (same breed, same zip code) and he was much healthier this year. Their Healthy Paws premium increase was only 14% ($48/month to $55/month). The Healthy Paws states that premium increases are based solely on breed, zip code and age, and not on claim submissions. Based on our experience this is clearly false marketing. I have been trading emails with them this week trying to understand how they justify a 45% increase, and I have only gotten generic responses to the effect of “increasing costs of new technology,” “advances in veterinary care”, and “changes in policies”. Conveniently, last week, they removed the line “Rest assured, we will never penalize you with higher rates for making claims” from the website. If you choose Healthy Paws and you need to file claims be prepared to be penalized with excessive annual increases. We had budgeted to spend about $650/year for pet insurance, and after a year to keep our same policy/coverage they expect us to pay almost $1,000/year.

Insurer: Healthy Paws

By: Thomas

Useful
November 11, 2019

I am glad I purchased pet insurance from Nationwide

I have had pet insurance many years ago. I discontinued it because they never paid enough of the vet charges to equal the payment. This is my fourth dog of this breed and have never had an issue with hips or back. The vet assistant at the office was talking about pet insurance and how it has changed thru the years and she encouraged me to try it again. I purchased the insurance when my dog was a puppy. Sometime later maybe when he was about 2 yrs old, he started limping and after many doctors and specialists, we found out he had injured his hips and back and has arthritis. He is doing better now, but he needs ongoing care. Nationwide has paid many of my bills, which I was surprised about because of my past experience with pet insurance. I live the company so much, that I purchase a policy for my nephew's new puppy.

Insurer: Nationwide

By: Diane

Useful
November 11, 2019

Best decision I've made regarding the care for my pet

I have been a Healthy Paws member since February 2017 and I can safely say that signing up for their pet insurance program is one of the best decisions I have made in regards to caring for my dog. I have had to file claims on 3 separate occassions and in each instance the process was simple, quick and stress-free, allowing me to focus on the health of my dog. I was able to easily upload images of the invoices to the app and was promptly reimbursed 3 business days later. The annual deductible as opposed to a per incident deductible along with a 15 day waiting period for hip and knee claims differntiated Healthy Paws from their competition. These factors made selecting Healthy Paws as my insurance company of choice a no-brainer.

Insurer: Healthy Paws

By: Dave

Useful
November 11, 2019

I couldn't say more about insurance company they are very good and he easy to deal with and quick payment also

ASPCA pet insurance is very good it saves me a lot of money for my cat at the vets I would recommend them to anyone thank you.

Insurer: ASPCA

By: Curtis

Useful
November 11, 2019

You have to fight to get this company to help you.

You shouldn't make your customers pay out 100% to be reimbursed 90%. You could help more animals by paying once we pay our deductibles.

Insurer: Embrace

By: Kelly

Useful
November 11, 2019

Impressed with prompt payment

My sweet Persians and I have been with Pet's Best for near 10 years now. I'm most impressed with the prompt payment. For me, the returns far outweigh the premiums.

Insurer: Pets Best

By: Barbara

Useful
Verified November 10, 2019

Happy for 10 years until now

My dogs condition is melanoma. There is a deductible for each condition. The vet removed 13 suspicious small skin bumps and spots to check for additional melanoma after he was already diagnosed with a lump on his neck.. The results of those additional spots were one benign melanoma and others that were just cells. Trupanion is charging me 3 deductibles....1 for melenoma, 1 for benign melanoma and one for the cells that were nothing. Unbelievable! So if your animal has cancer and they remove any suspicious masses that are not cancer, you will be charged deductibles for multiple conditions. Beware!

Insurer: Trupanion

By: Deanna

Useful
November 10, 2019

Didn't worry during illness

Nationwide really was on our side during our dog's near death illness. It was a huge relief and comfort to have her claims processed super quickly, but we received most of the expenses back. I'm super impressed.

Insurer: Nationwide

By: Janice

Useful
November 10, 2019

Your pet insurance has been wonderful for our Daisy!

Daisy was very sick for nearly two months. But, she is now back to her old self and feeling much better. Nationwide Pet Insurance paid 95% of her vet visits and we are very grateful for the help. She isn't just a dog, she is a member of our family and we appreciate your concern for her well being.

Insurer: Nationwide

By: Cheryl

Useful

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