Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,255 total


February 14, 2020

Embrace your furbabies for peace of mind

This is the first time we have ever purchased insurance for our furbabies. We decided when we adopted a 9 year old Scottish Terrier rescue and then an 8 week old Scottish terrier puppy that we would look into pet insurance due to our previous scottie rescue that we adopted at 3 years old became sick at age 11 and the monthly medical expenses were so high we couldn't afford to go to specialist to find out what the underlying problem was. We had to rely on the local vet who just threw multiple medications at her and she passed away 6 months later. We were devastated and decided if we ever adopted another rescue we would have insurance. The 9 year old rescue was healthy except for allergies, which is a pre-existing condition and not covered by any insurance. We actually thought we wouldn't be able to afford the insurance because it would be too expensive on a senior scottie. We looked into several different insurance companies and liked the fact that we could pick the amount of coverage and deductible we wanted or could afford. We also were insuring our puppy. We inquired with several companies and decided on Embrace. After paying our first month premium, we requested a complete medical review so we knew what was covered and what wouldn't be covered so there wouldn't be any surprises. The insurance was a decent price for 2 scotties. 6 months after purchasing the insurance our senior was diagnosed with osteoarthritis. I sent in the claim and it was approved within 1 week. Recently our rescue was diagnosed with a tumor on her eye and they found a mass under her tongue. I sent in a pre-auth to find outif it was covered. Received the answer and what they approved and what our out of pocket cost would be. They covered most of the surgery and minus the deductible knew what we were responsible for. Thanks to Embrace, we were able to get the surgery she needed. They covered everything they said they would. We feel at ease knowing that we don't have to worry about whether we can afford getting the best medical care when our furbabies get sick or injured because Embrace has us covered.

Insurer: Embrace

By: Tammy

Useful
February 14, 2020

Easy, cost-effective, and it actually works

I've had Healthy Paws Pet Insurance for my dog since she was a pup--going on 5 years now. Customer service is very responsive and easy to work with. Claims are VERY easy to submit (you just take a picture of your vet bill and submit--that's it) and reimbursement has never been an issue. I've never had a claim denied, never had to argue with HP over anything, never had any issues. The only catch is that over the life of your pet and its policy, your premium will slowly increase. But even so, one covered emergency visit/overnight hospitalization will basically allow you to break even. If your pet is unfortunate enough to suffer multiple health complications, the policy will pay for itself and then some. Highly, highly recommend for any pet owner that doesn't want to have to weigh the cost of care versus the well-being of their pet.

Insurer: Healthy Paws

By: Robert

Useful
February 14, 2020

Good Process with certain exceptions.

It's quite good just sometimes the coverage is not the best which fluctuates the deductible part is always confusing.

Insurer: Trupanion

By: Kayhan

Useful
February 14, 2020

Very happy with Trupanion!!

The process is so easy and payment so fast that I will always have my pets insured.

Insurer: Trupanion

By: Bob

Useful
February 14, 2020

Carefully consider the value of coverage

Premiums are too high relative to payout. Deductibles (per condition) are too high. An annual overall deductible (for example, drugs, therapy, etc.) might be a fairer way to go. Pet insurance is becoming too expensive. I would probably advise a new dog owner to put their money into a monthly savings plan, instead of pet insurance.

Insurer: Trupanion Canada

By: Wayne

Useful
February 13, 2020

Awesome company ,great people

I can’t say enough great things about Healthy Paws. They have great rates, terrific coverage choices and the claims process is easy with quick resolution! Our dog had to have emergency surgery and the first email I received from them told me not to worry about my claim, take care of my pet. They put me at ease about the finances and gave me the time I needed to help my baby. They also sent a follow up email to check on my pet. I love this company! True care and compassion. I wish there were more companies and employees like this in the world. Thanks Healthy Paws!!!.

Insurer: Healthy Paws

By: Kelly

Useful
February 13, 2020

Because you all don't cover anything.

Because you all don't cover anything. Definitely shopping around.

Insurer: Trupanion

By: Brianna

Useful
February 13, 2020

This company rocks you allow me to do much more for my Scarlett than if I did not have insurance it gives me piece of mind and I would encourage everyone especially as a puppy to get this insurance !

This company rocks, you allow me to do much more for my Scarlett than if I did not have insurance , it gives me piece of mind and I would encourage everyone especially as a puppy to get this insurance ! Plus Scarlett is ready to be on your commercials, we can certainly attest to how Trupanion has stood behind! You are the best, after using another company with my first dog, I did my homework and there is absolutely no comparison!!!!!

Insurer: Trupanion

By: Janet

Useful
February 13, 2020

Your customer service reps are wonderful but Trupanion is somewhat pricey.

Your customer service reps are wonderful but Trupanion is somewhat pricey. I was disappointed when my premium went up in the first year.

Insurer: Trupanion

By: Kate

Useful
February 12, 2020

Because I have always had a great experience with Trupanion

Because I have always had a great experience with Trupanion

Insurer: Trupanion

By: Danny

Useful

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