Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,389 total


December 12, 2019

Since signing up I have paid a premium every month for over 18 months and I don't believe they have covered anything for me yet.

Since signing up, I have paid a premium every month for over 18 months, and I don't believe they have covered anything for me yet. They don't cover regular check-ups. The first and only claim I filed was denied due to my cat having a "pre-existing condition" for have a short, discrete illness over 2 years ago. I had asked if this would cause an issue when I initially signed up for the insurance and was told no, which given the circumstances, seems pretty misleading.

Insurer: Trupanion Canada

By: Taylor

Useful
December 12, 2019

Cost increases

Cost increases

Insurer: Trupanion Canada

By: Marilyn

Useful
December 12, 2019

Happy Cat Lady

So easy to do online. And receive response by the next day and reimbursement within a week or 2

Insurer: Trupanion Canada

By: Carmela

Useful
December 12, 2019

Thank you Trupanion for having our back.

Bruno underwent very serious surgery. His herniated disc had to be removed, and because of his heart problem, the anesthesia was really dangerous in the case of a lengthy operation like this one. But my dog was partially paralyzed and because we reacted very quickly the success was to be within 90% so we went ahead with the surgery. It was a success. The hospital filled out the forms and I just forwarded them to Trupanion. My vet's assistant sent their forms as well. trupanion responded immediately, my claims were processed within a couple of days, and the refund appeared in my bank account within a week after Bruno"s surgery. The refund reflected the conditions of my policy so I was not surprised. In a case like this when you put on your credit card a huge sum and you don't even think of how and when to pay it off, a very fast refund is extremely helpful. Sending a claim from the hospital was one click of a mouse, I did not even deal with the rest, so I was very thankful that this process was so easy. I recommend Trupanion to every one I know. I even wrote to my family in Poland although I don't think you would extend your services to Europe.

Insurer: Trupanion Canada

By: Grazyna

Useful
December 12, 2019

It is great insurance for my dog

It is great insurance for my dog

Insurer: Trupanion Canada

By: Colleen

Useful
December 12, 2019

Great insurance. Reliable.

Just so easy. And so worth it.

Insurer: Trupanion Canada

By: Patricia

Useful
December 12, 2019

Critical Care Assistance!

Trupanion was great! We were preapproved for a critical procedure for our fur baby, which would not have been possible to pay for without insurance. Thank you Trupanion!

Insurer: Trupanion Canada

By: Angela

Useful
December 11, 2019

Great value pays for itself

Great value pays for itself

Insurer: Nationwide

By: Brian

Useful
December 11, 2019

Great to have , very helpful

Love having insurance for my dog it helps Dave a lot of money I would suggest that this is a must have for any pet owner

Insurer: ASPCA

By: Ernesto

Useful
December 11, 2019

i'M VERY SATISIFIED.

THE CLAIM PROCESS HAS BEEN VERY EASY AND UNDERSTANDABLE. HOWEVER, IF ANNUAL PREMIUMS INCREASE AS DRASTICALLY AS LAST YEAR I WILL NOT RENEW.

Insurer: Nationwide

By: STEVE

Useful

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