Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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Quick processing, never a payment
Processed quickly, it would be great if they actually covered something.
Insurer: Trupanion
By: George
Great customer service with no automated system!
Great customer service with no automated system! Affordable insurance for pets!
Insurer: Trupanion
By: Tracy
I was treated well but not sure if I believe in pet insurance.
I was treated well but not sure if I believe in pet insurance.
Insurer: Trupanion
By: Jill
Positive experience with Trupanion
We have had very positive experiences with Trupanion for the past 6 years. Our vet can submit our bills directly to Trupanion and, within a few days, we receive an email from Trupanion confirming receipt of the bill. They clearly outline the covered portions of the bill (usually 50% or more) and the reimbursement check comes promptly.
Insurer: Trupanion
By: Janet
Trupanion positive review
Very easy claims process with fast payment by Trupanion.
Insurer: Trupanion
By: Kathy
While we haven't used the service as of this time we are pleased with the coverage options in comparison to other companies.
While we haven't used the service as of this time, we are pleased with the coverage options in comparison to other companies.
Insurer: Trupanion
By:
Thank God for Trupanion!
I am on a very limited income since my husbands death and the fury baby that I adopted has continual UTI's. She has had one surgery and there may be more but after paying my initial deductable, Trupanion picks most of it up. I would have been forced to rehome her if I had to pay these bills. Thank to ALL of you at Trupanion for keeping Oreo and I together!
Insurer: Trupanion
By: Katie
Used to be something different/better
Nationwide used to be amazing- I had heard horror stories of pet insurance from clients (used to work at a vet practice) so I was nervous to get it, but I signed up my Irish Wolfhound as a puppy. It was great. He was on the Wellness Plus which was a $250/annual deductible with up to 90% back. I never had any issues submitting claims/getting money back. Now, three years later, it's like a totally different company. Claims take forever- I'd say at least 1/2 of my claims are denied and I have to resubmit just to have them approved that time (doubling my wait times for reimbursement)- customer service has really gone downhill and while they claim to not raise your rates due to illness, my wolfhound went from like $85/month the first year to $125/month the next year and we're at a whopping $145/month on year three. When I asked why he's gone up so much, no one would tell me. I would've respected them much more if they said he had "x" happen so that had to raise rates, but they just give the same line of "well, prices fluctuate based on market" etc. Of course now I can't take him off because he would have a pre-existing condition with any other insurance, so I'm stuck. To give you some idea of what it's like to enroll a new pet with this new Nationwide, I tried to get my newly adopted mastiff onto their wellness plus plan about 6 months ago (he is 2 years old) and he was denied due to 'pre-existing condition'. I was shocked & asked to speak to someone, as he doesn't have any medical issues to my knowledge, as his owner. Well he was denied for, and I cannot believe it either... ache. My dog has chin acne because of how heavy his head is and the little hairs on his chin get impacted sometimes... which isn't uncommon with this breed and is not a 'medical condition'. I asked to speak to a vet on staff or have my vet call in to speak to someone to explain, as this had to just be some misunderstanding and was shut down. I was shocked. Just beware with Nationwide now. It used to be such a good company but it has changed a lot.
Insurer: Nationwide
By: Sarah
Filing claims is as easy as they said it would be!
Shopped around quite awhile for pet insurance. I actually have two large dogs. The other pet insurance companies were either to expensive or only covered at 70 or 80 percent. Have not had any problems with Hartville Pet Ins. If you need pet ins. shop around an I think you will go with Hartville .
Insurer: Hartville
By: Robert
GRATEFUL!
Firstly, if you're pondering "should I get pet insurance?" my answer to you is a resounding "YES". After we spent thousands on our Golden Retriever who died of a Melanoma cancer, for this dog (who's now 11) it was a done deal in my mind. IF you can insure as a pup, best rates for you but again, DO it regardless and NO, I don't work for Trupanion. Our dog, Bryce, had bouts of colitis for years, and a new vet I decided to see decided to do an Ultrasound. The tests unfortunately showed 50% liver failure (with colitis as well) and Trupanion paid out 90% of a $700.00+ claim. He's on special kibble, a low-fat diet and hoping by next month, when he's checked again, progress. Again. BUY PET INSURANCE - it's insurance for YOUR wallet and bank account too. BELIEVE me it is.
Insurer: Trupanion
By: Valerie