Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


February 18, 2020

Over the past 10 years I have paid $10000 - $12000 in premiums.

Over the past 10 years, I have paid $10,000 - $12,000 in premiums. Trupanion has paid $00.00 in benefits during that time. Trupanion's disallowal of claims renders insurance from this company virtually useless. If it were not for fear that my beloved dog, Cubbie Bear, might contract a fatal disease --ie cancer--I would have cancelled my Trupanion policy years ago!

Insurer: Trupanion

By: Paul

Useful
February 18, 2020

Because she was very helpful thoughtful friendly and listened to me.

Because she was very helpful, thoughtful, friendly and listened to me... I'm grateful for having this insurance for our dog, who is in remission for 2 year cancer free now.., so thank y'all!!

Insurer: Trupanion

By: Kym

Useful
February 18, 2020

Customer service was great.

Customer service was great. However, I do think the cost of this insurance is kind of pricey. That is why I only rated it an 8.

Insurer: Trupanion

By: Dawn

Useful
February 18, 2020

I am very satisfied with Trupanion overall.

I am very satisfied with Trupanion overall.

Insurer: Trupanion

By: Ed

Useful
Verified February 17, 2020

A Godsend

I am so grateful for the coverage you provided for my dog's recent emergency back surgery. He required immediate surgical intervention to prevent paralysis and perhaps worse. The anguish of having a beloved family member face a potentially life-threatening illness is compounded to an almost unendurable degree when one cannot afford the medical help required. Trupanion providing 90% coverage of my dog's medical needs was a tremendous blessing, which enabled me to provide him with the best medical care available and prevented the huge burden of debt I have incurred with other precious pets for whom I did not have insurance. A sincere thank you to you, Trupanion, for providing so much coverage for this emergency. You were a true Godsend to both my dog and to me!

Insurer: Trupanion

By: Abby

Useful
February 17, 2020

EXCELLENT COMPANY

It SEEMS this pet insurance is expensive, but I don't agree. My doggie (Charlie) is covered for anything he needs. I feel the cost is totally worth it!! I have had ZERO issue with this company (Embrace Pet Insurance). Customer service is very helpful and friendly! The claims process, whether it is for wellness or illness, is super fast and easy to submit claims! The claims are paid quickly and I have the full insurance. I am so happy to have Embrace Pet Insurance! I have submitted claims 3 times (2 for wellness and 1 for illness) and it was taken care of in a very timely manner. I have ZERO complaints and I feel very secure and happy knowing a member of my family is well taken care of in the even of....well...anything when it comes to my doggies health and wellness. I am a licensed insurance agent for people insurance so I am a real person. I highly recommend this insurance for anyone who has a fur child! Thank You Embrace!!

Insurer: Embrace

By: Berth

Useful
February 17, 2020

Great service

Very quick response and payout. I didn't realize however, that the deductible was PER claim. Oh!

Insurer: Trupanion Canada

By: Laurie

Useful
February 17, 2020

Service and information is good.

Service and information is good. I guess I am always shocked about how little my insurance covers of any bill I send in.

Insurer: Trupanion Canada

By: Carol

Useful
February 17, 2020

Because they would not cover my pets visit claiming it was a pre existing condition when it ABSOLUTELY was not !

Because they would not cover my pets visit , claiming it was a pre existing condition when it ABSOLUTELY was not ! Would never recommend this to anyone . Insurance companies are a scam and I will NOT continue coverage after the free trial .

Insurer: Trupanion

By: Jami

Useful
February 17, 2020

I submitted a claim for urinary tract & meds and it was not covered very disappointing.

I submitted a claim for urinary tract & meds and it was not covered very disappointing. Reconsidering the 85 Plus per month it doesn't seem to cover what I thought it was going to

Insurer: Trupanion

By: Donna

Useful

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