Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


February 21, 2020

You are the best!

Great Pet insurance. Pays well and pays promptly. Easy to use. Love them.

Insurer: Nationwide

By: Hollea

Useful
February 21, 2020

Fabulous Pet Insurance company

My 4 lb 1 oz. 14 month yr. old yorkie named Ivy started throwing up and after 1 1/2 days of it and her totally not acting like herself I called her vet. and they had me bring her in right away. Not knowing whether she had eaten something she shouldn't have or somehow got poisoned they took x-rays and ran blood tests. It turned out the Ivy was dehydrated and had gastroenteritis. The vet. wanted to put an IV in her and keep her overnight to watch her closely. When I was told how much it was going to cost I cried. It was $1,829.00 that first day. The vets office was very considerate and submitted the claim to Healthy Paws. I can not say enough good things about Healthy Paws. After my $200.00 deductible they paid 90%. I received the check approximately one week after and they even followed up with emails to check on Ivy's progress. Healthy Paws is a wonderful pet insurance company to do business with. I highly recommend them.

Insurer: Healthy Paws

By: kathleen

Useful
February 21, 2020

Very Good Happy with Nationwide dog Ins

We recommend Nationwide dog insurance our Shiba Inu Gabby has had a bad time of late with Bladderinfections and Seizures it has been tough on her and us and Nationwide Pet Ins has been there for our needs thank you very much renewed with Ins Thank you Nationwide!!!!

Insurer: Nationwide

By: Mary

Useful
February 21, 2020

We love our Nationwide Pet Policy!

We have used our Nationwide policy on several occasions. So glad we decided to purchase it shortly after Bentley came home with us. The coverage is great and helps offset a majority of his vet bills when he's I'll. The claim process is easy and reimbursement is prompt. We will continue to keep this policy in force as long as Bentley needs it.

Insurer: Nationwide

By: Chris

Useful
February 21, 2020

Fast claim reimbursement, easy to use

We have an English Bulldog that is about to turn 10 years old. We knew when we made the decision to get an English Bulldog that it would likely come with frequent vet visits as they tend to have health problems so we have always carried pet insurance, We have tried different pet insurance plans in the past but I have found Healthy Paws to be the most comprehensive coverage. It's very easy to file claims and payment is super fast. The customer service is also great. The price of the plan is based upon pet’s species and age, and ZIP code so having an aging English Bulldog, prone to health issues, and living in New York City, the monthly price is probably higher than some other plans.

Insurer: Healthy Paws

By: Erin

Useful
February 21, 2020

Super easy to file a claim and fast payment

Our senior pup had a rough couple of months with a fall down the stairs followed by a GI issue and then a terrible UTI. We filed claims with Nationwide throughout the various visits and provided the itemized vet bills. Very easy to submit claims either online or via fax, and they were all processed within a few days. Took about a week or so to get our payments, but that was fine, as they e-mailed us to keep us apprised of the claim status and where to find the explanation of benefits. All in, we probably spent over $1500 on vet bills from Christmas through mid-February, so having pet insurance proved extremely helpful. Nationwide have been very easy to work with, which took a big load off our minds.

Insurer: Nationwide

By: Phillip

Useful
February 21, 2020

For Comprehensive Major Medical Coverage, Look Elsewhere

We enrolled our dog in what was then VPI when our now 8 1/2 year old dog was just about eight weeks old. We had wellness and major medical coverage for her first year, and then switched to just the major medical coverage because it was more economical. Our dog has always been healthy and our claims were minimal (a couple of porcupine quills, an ear infection and other minor medical events). Because of this, we thought the coverage was good and fair. After our deductible we were reimbursed in the neighborhood of 80 percent. For the last four years, our premiums went up quite a bit, but we stayed loyal to Nationwide--thinking we were covered in the event that there was a medical crisis. Well, here we are in the midst of a medical crisis. Our dog was diagnosed with cancer about a month ago, and as it turns out, Nationwide has not been on our side. Their major medical coverage is a benefit schedule (unless you are willing to pay for their pricy Whole Pet Wellness plan, though even that has a lot of exclusions). And the benefit schedule is both confusing and completely out of touch with the reality of what pet care costs for a major medical event. To be truly informed, you would have to translate the medical-ese of the benefit schedule and then research the cost for a whole host of medical issues. And then read all of the fine, fine print of medical exclusions (including certain kinds of cancers). The good news for us is that our dog's cancer was not included in the exclusion list. The bad news is that the "coverage" being provided amounts to about 30 percent of the costs we have incurred for the diagnosis and treatment. Take, for example, Nationwide's allowance for diagnostic testing: It is $1600 for the policy term (not annual). To diagnose and treat our dog required two CT scans. Just one CT scan costs nearly that. (Note that the annual allowance for the CT scan is less than that.) If you needed an ultrasound and a CT scan to diagnose a condition you would have used up your entire allowance for diagnostic testing for the pet's life. I have appealed the claims they have denied because we have used up our paltry allowance for her diagnosis, but do not expect any change. Subsequently, we have cancelled our policy for our younger dog and chosen a different insurer that has a policy that is explained in much clearer terms and offers far more comprehensive coverage for the same price. Unfortunately, we will have to stay with Nationwide for the dog who is sick.

Insurer: Nationwide

By: Jesse

Useful
February 21, 2020

Does not take to long to reembolse your money, which I really appreciate.

I am very satisfied with this insurance.

Insurer: Nationwide

By: Larissa

Useful
February 21, 2020

The claim process was fast and easy during a difficult time!

Paying for insurance is never fun, but like any other insurance it is a necessity when something goes wrong! Each claim I filed was handled efficiently and the explanations were easy to comprehend. I appreciate the quick turn around time to be reimbursed and the customer service I received towards the end of my pups care. A nice note was sent to me from the Healthy Paws team to check on my dog and wish her well. I love the convenience of the mobile app and the submittal process for claims. Very easy, Thank you!

Insurer: Healthy Paws

By: Kim

Useful
February 21, 2020

It’s the first time I bought pet insurance & I’m very pleased with your services. Thank you

Very satisfied!!!

Insurer: Nationwide

By: Sheila

Useful

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