Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,255 total


April 23, 2020

Love the service but was a little surprised by the rise in our premium this year

As I said in the title, I really love having this service and have been a proponent of it to many other pet-owners also. The ease of submitting claims with the app is second to none, especially if you're pet needs routine visits. Really pleased also that supplements for her issues (her leg joints primarily) are covered as those are very expensive. The rise in my monthly premium does cut into the benefit of the service somewhat but I still feel the value of the service is there. I would like some transparency as to why that raise in rate for 2020 was put in place though.

Insurer: Nationwide

By: Jesse

Useful
April 23, 2020

This is my first experience using pet insurance

with the cost of veterinary care being so high , it is such a releif to have Nationwide reimbursement for alot of the care for my two Cavapoos. I have never had pet insurance before and now I would never be without it!

Insurer: Nationwide

By: Valorie

Useful
April 23, 2020

It's so nice having this pet insurance - I don't make medical decisions based on cost, I make medical decisions based on need.

Nationwide pet insurance is one of my best investments. I no longer have anxiety if my dog is sick or injured knowing that the majority of the cost is covered. I recommend Nationwide to all my friends and family that have pets.

Insurer: Nationwide

By: Sarah

Useful
April 23, 2020

I am so glad I chose to sign up for Ins with this company!

Was hesitant to sign up for pet insurance after hearing stories of people paying so much each month & still having pay for much at the vet. After the deductible, so far all of our stuff has been paid with no issues! Granted, we've been thankful to have no major issues with our sweet girl but they were helpful on her spay, her teeth, kennel cough & meds! Claims are so easy to submit, I love the app! Have had to call several times for various reasons (not bad) and the customer service has been absolutely fantastic from every person I have had to deal with!! I will certainly be a life long customer!

Insurer: Nationwide

By: Ann

Useful
April 23, 2020

Fast and efficient claim service

I've been covered by Healthy Paws for many years, including the last 8 for my current cat. I've recently had to submit a series of claims for a recent issue, and the process couldn't be easier. I simply access their website and upload the vet invoice. If they need clarification, I assume they contact the vet, because I've never had to substantiate the claim. Within 2-3 days they have processed the claim and direct deposited the payment into my account. They cover everything except the doc's fee (I have 90% coverage) and there is a $100 annual deductible. And of course they don't cover pre-existing conditions.

Insurer: Healthy Paws

By: Robert

Useful
April 23, 2020

I recommend Healthy Paws to every pet parent.

I've had Healthy Paws for my very energetic 5yo lab/pit mix since she was a puppy. With insurance, you always wonder if the monthly premium is worth it. Two weeks ago, I was reminded why pet insurance is so important and, in particular, I recommend insurance from Healthy Paws to everyone. My dog suffered a comminuted fracture of her front leg that required a nighttime pet ER visit and follow-up surgery, the out-of-pocket cost of which was nearly $7000 (and which will likely increase a bit with her follow up Xrays, etc.). When the ER vet told me the estimated cost over the phone, I was so thankful that we had subscribed to a generous policy from Healthy Paws. I didn't have to make a difficult decision about whether to go through with the reconstructive surgery (vs. amputation) or to ask friends and family for financial assistance. I filed my claim online the next day, and it was processed and reimbursement sent in 5 days. The online interface is very easy to use and the entire process was seamless and efficient. Healthy Paws even followed up to check on Bo, which I really appreciated. I've been recommending them to all of my friends with pets, and I recommend them to you, too.

Insurer: Healthy Paws

By: Rosa

Useful
April 23, 2020

Caring and quality pet insurance that supports providing the best care for pets

When our mixed breed Red Heeler had to have cruciate ligament surgery, we were so fortunate to have chosen Healthy Paws Pet Insurance. The company was comforting through their checks on her progress during her recovery. They responded in a timely manner when surgery and medicine receipts were sent to them. One of their missions is to support homeless pets and that, along with their reasonable monthly premiums, were very important in our choice of this company. We would highly recommend this company to pet owners.

Insurer: Healthy Paws

By: Jacqueline

Useful
April 23, 2020

Andrea was very nice.

Andrea was very nice. She answered my questions. I got trupanion because my daughter Lisette had it for her doodle Luna. Luna did not make it but, because she had trupanion she was able to have a little peace of mind.

Insurer: Trupanion

By: Maria

Useful
April 23, 2020

kcrut1

Process went as expected after sending receipts twice. Didn't realize we had a deductible to meet.

Insurer: Trupanion

By: Ken

Useful
April 23, 2020

Great experience!

Submitting the claim was easy with uploading invoice. Explanation letter was clear. Respond time was good. Reimbursement also happened fast. I would recommend Trupanion to anyone who has pets. Thank you!

Insurer: Trupanion

By: Martin

Useful

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