Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,428 total


July 09, 2020

Quick Claim Processing But....

Nationwide has been excellent with their claim processing. Even though they disclose it takes up to 30 days, we have never experienced that. The funds always get sent to us much quicker than 30 days. My only gripe with Nationwide is their lack of flexibility when someone wants to make a policy change. I inquired about this and they told me the policy as it is needs to run for 12 months - no exceptions. I found this to be somewhat unfriendly from a customer perspective. Other than that, I'm very happy overall with Nationwide.

Insurer: Nationwide

By: Scott

Useful
July 09, 2020

Nationwide rocks!

The absolute best service, coverage and value. Thanks to having Dulce insured with Nationwide, she was able to receive needed medical care for her recent illness, without having the heavy burden of considering the cost to me. Nationwide saved Dulce’s life.

Insurer: Nationwide

By: Judy

Useful
July 09, 2020

Awesomeness

I was a little skeptical about pet insurance with regards to filing claims but I must say that I am impressed. Usually when I file a claim, my reimbursement is in my bank account within a week. Vet appointments are not cheap so it helps to know that my money is being returned within 7 days. Thanks Nationwide!!

Insurer: Nationwide

By: Wilhelmina

Useful
July 09, 2020

Fair and let me treat my dog without worry

I got a fair amount of money back after my dog took a trip to the emergency vet for an upset tummy. I was able to treat him without worry of cost

Insurer: Nationwide

By: Amanda

Useful
July 09, 2020

So happy I have ASPCA pet insurance

I have had ASCPA pet insurance on my two dogs now for a few years. I have one dog that suffers with skin conditions pretty regularly and having this insurance has been extremely beneficial for me as his vet bills can be pretty pricey. I never have any issues filing a claim online, the process is very easy. I am always thrilled when I see how much I get reimbursed back. For me having this insurance is 100% worth it.

Insurer: ASPCA

By: Elise

Useful
July 09, 2020

Rejected first claim due to pre-existing SYMPTOM (dog threw up once) - Zero customer service available

This company gladly took my monthly fees however the very first claim they rejected due to seeing a previous vet visit where my dog threw up. They called it a pre-existing SYMPTOM which isn't described in their policy at all, in fact the vet visits revealed my dog was healthy before I started with this company. Cancelling service is a huge hassle, you can't do it online. I emailed 5-6 times, logged the request through the website and still no response however when the time came they certainly charged me again. Currently on a 45 min hold hoping someone actually works at this company. Apparently they have not figured out how to work from home and use the current COVID situation as an excuse to reduce their staff.

Insurer: Pets Best

By: Brian

Useful
July 09, 2020

The best pet insurance is Nationwide.

Hurley is 15 1/2 years old and has been insured with Nationwide since 2008, she had had many health issues as she was neglected. Nationwide has never let me down and has helped with the ability to properly care for my best friend and help her live to 15 years. I wouldn’t recommend any other company, they care about my pet as much as I do

Insurer: Nationwide

By: Jacquelyn

Useful
Verified July 09, 2020

Trupanion Came Through!

Finley is our first dog in 35 years of owning wonderful canine’s to have pet insurance. We were skeptical but decided to go forward with a plan knowing that veterinary costs have escalated and we wanted to provide the best care for our little man. Nothing is more heartbreaking to make a medical decision for your beloved animal based on the cost of care. When looking into various insurers, we checked Trupanion’s credibility with our vet and Finley’s breeder. Each provided positive feedback. On a Saturday evening, we were faced with an emergency and needed a 24/7 facility. We had a 10 month old puppy with 104 fever, extremely lethargic and unable to walk. Finley spent several days hospitalized. Thus, our first claim! After having a delay in processing, due to incomplete pet medical history records, our claim of $2,600., for a septic joint issue, was processed and paid according to policy terms and prior to 30 days of submission. Thank you, Trupanion and your Customer Service team who helped us through our claim!

Insurer: Trupanion

By: Chris

Useful
July 09, 2020

Thank you!

It is comforting to know that our new, big puppy has a good health insurance policy.

Insurer: Nationwide

By: Patricia

Useful
July 09, 2020

Based on my current experience which is very recent the website is intuitive pricing is competitive and the customer service functionality is personable and quick.

Based on my current experience, which is very recent, the website is intuitive, pricing is competitive, and the customer service functionality is personable and quick. So far, I'm very happy with my experience.

Insurer: Trupanion

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